Currie Motors Chevrolet - Service Center

Excellent The customer service , it's hard to explain how the people treated you with such respect and how the took the time to service your vehicle The customer service , it's hard to explain how the people treated you with such respect and how the took the time to service your vehicle More

repairs on vehicle I was completely satisfied with my service Adam was very friendly an very helpful in assisting me with my car troubles and I really appreciated that t I was completely satisfied with my service Adam was very friendly an very helpful in assisting me with my car troubles and I really appreciated that the work was done in a timely manner thank you ! More

Horrible Customer Service I am very disappointed with the service I received from your establishment. I went in because of a notice I received about a recall on my car. My key I am very disappointed with the service I received from your establishment. I went in because of a notice I received about a recall on my car. My key could be pulled from the ignition and the car could still run. I took the car to your establishment and they were able to fix the key but I was not satisfied. It turned out that my car wouldn't turn back on after shopping at Wal-Mart 2 days later. I had to inconvenience a family member who happened to look under the hood and notice that there were a few loose wires and the top on the battery was not tightened close. I called Mike Murphy, who had originally set me up and he explained that the repairman, Manny, should not have had any reason to even look under the hood in regards to the type of recall I had. In my opinion then, it seems as if a few things were not tightened on purpose to have me pay for the service to get it "fixed" since the recall was free. Mike Murphy did call back and explain that Manny did look under the hood and he may not have tightened everything but he offered me a free oil change, which did show great customer service, however I was not impressed with the loose wires and my car dying on me. Another issue I had was that I requested to have my original keys returned, which after countless conversations with online GM reps and your employees, I received two conflicting stories. Two GM reps explained your company was supposed to dispose of the keys and your service manager Chris Culver explained the GM rep was wrong and the original keys were broken and sent back to GM per their policy, I was still not convinced. I was extremely concerned because I didn't want anyone with my keys, whether they did or did not work on the new part, because if my car ended up being stolen, the first group of people I would have thought of would have been your employees. Chris Culver tried to spin it around and say "Well it's a 2005 Chevy, anyone can steal that car" which really ticked me off because that was not my point. I had been nothing but respectful to your employees and here your manager is getting sassy with me. I ended up not getting my original keys back and requested Mr. Culver write a note explaining he broke my keys and had them shipped to GM. My last problem was that the new keys they gave me didn't work if I wanted to open the door manually. I explained this to Chris and during our initial conversation he explained if it's not the key then they would have to repair the door cylinder for FREE. I was fine with that until he left a voicemail later explaining that he forgot to let me know that I would have to pay at maximum $15 dollars for the sales tax if they needed to order the part. Now I'm getting even more upset! I called Chris back and explained that I don't think I should have to pay for a part that isn't broken. I used my original spare key to unlock the door and it worked fine. So I say it's the new key your employees made for me that is the problem, wouldn't you think so? In response, your manager told me that he is not obligated to fix the car and he's doing me a favor. I really feel that statement put me over the edge because I had done nothing wrong and was simply disagreeing with your manager and he starts to get defensive because, in my opinion, he has to get me to pay for something. I feel your company is obligated to at least fix the new key they gave me because it doesn't work to the door. We did set up an appointment to try and have the key fixed but I will not agree to paying for anything if the parts need to be ordered because the door is fine, it's the new key that your company made that is not working. I also feel that your Manager, Chris Culver needs to work on his customer service skills. I will not be bringing my car back to your establishment and will not recommend your services to anyone who asks. I have already written a yelp review on the horrible service I received. and quite frankly, it's your manager Chris Culver who influenced the note and the yelp review. He came off quite condescending and his remarks implicated that all he wants is money and doesn't care about customer satisfaction. More

Thank You Daniel! Because my 2015 Chevy Spark is my first car & I really don't know much about cars. I brought my car in because I noticed a noise when first started th Because my 2015 Chevy Spark is my first car & I really don't know much about cars. I brought my car in because I noticed a noise when first started the car. I contacted Nohemi she scheduled me an appointment with Daniel right away. Daniel explained I should allow my car to heat up before driving (which is VERY TRUE). Daniel then showed me everything there is to know about a car. I appreciate Daniel for providing me with EXCELLENT service. More

I took my car to get fixed because of noise I was hearing, car shaking, and other things going on. I told Daniel my problems & he assured me that everything would be taken care of. More things other hearing, car shaking, and other things going on. I told Daniel my problems & he assured me that everything would be taken care of. More things other what I told him was found & wasn't fixed without my approval luckily majority that was mentioned was covered by the extended warranty. Daniel always go an extra mile than he should as a Service Advisor, other dealerships I've dealt with never go out their way to get something done. Great job Daniel, he gives the term Great place to do business with a good name. More

ES UN EXCELENTE EMPLEADO QUE CONOCE MUY BIEN SU TRABAJO, ES EFICIENTE, VA DIRECTAMENTE AL PROBLEMA,PREGUNTA CON EXACTITUD,RESUELVE EL PROBLEMA, NO COMPLICA AL CLIENTE Y ES SUMAMENTE EDUCADO.PARA MI ES UN PL ES EFICIENTE, VA DIRECTAMENTE AL PROBLEMA,PREGUNTA CON EXACTITUD,RESUELVE EL PROBLEMA, NO COMPLICA AL CLIENTE Y ES SUMAMENTE EDUCADO.PARA MI ES UN PLACER QUE ME ATIENDA,POSEO UN CHEVY CABALT Y UN CHEVY CRUZE Y CON CUALQUIERA DE LOS DOS AUTOS ACTUA DE LA MISMA FORMA.ES LA PERSONA CONFIABLE DE CURRIE MOTORS. More

we tried to get in to a couple of other places to get my repair work done but could not get in. kenneth was able to fit us in even though they were very busy. he had the mechanic check the electrical system repair work done but could not get in. kenneth was able to fit us in even though they were very busy. he had the mechanic check the electrical system to fix my problems. he was very thorough in explaining to me what was wrong with my car. he is a friendly and courteous man. we really like him. More

I had called in because I had a concern with regards to my car. I was transferred to service where I spoke with Mike Murphy. Mike was terrific! He was informative and spent the time to explain in terms tha my car. I was transferred to service where I spoke with Mike Murphy. Mike was terrific! He was informative and spent the time to explain in terms that I could understand. Thanks Mike!! Lynn Michaluk More

I was out of town visiting some family in Ill. when my car began to act sluggishly. I have no idea about how to fix anything in my car, so I was dumbfounded. I'm always a little cautious about appro car began to act sluggishly. I have no idea about how to fix anything in my car, so I was dumbfounded. I'm always a little cautious about approaching dealerships that I'm not familiar with, as my lack of vehicle knowledge leaves me vulnerable to dishonest mechanics. I called this dealership and spoke to Mike and explained to him what the symptoms of my car was. He recognized the problem and explained over the phone what to do to fix it. He was able to clearly communicate with me (a person with limited mechanical vocabulary) how to do what to get my car running smoothly again. He saved me time and money that a dishonest mechanic might have charged me. If I lived in the area, I'd be sure to go back. I told my family about the place too. More

This company provided great customer service. Mr. Murphy was very friendly and knowledgeable. When I spoke with Mr. Murphy he explained everything in detail. I asked many questions and he was kind and pat was very friendly and knowledgeable. When I spoke with Mr. Murphy he explained everything in detail. I asked many questions and he was kind and patient enough to answer each and every one of them. Thanks for all your help! More