Currie Motors Buick GMC

Apparently they removed my previous review again (two times now) which further emphasizes the abhorrent experience I was subjected to and the lack of professionalism of this place. Why Google would allow times now) which further emphasizes the abhorrent experience I was subjected to and the lack of professionalism of this place. Why Google would allow a valid review to be removed is also extremely concerning. Never do business with Paul Sur Buick GMC. The following encompasses the original review and an update with what transpired since then. I was treated in the most disgusting fashion at this establishment. I was directed by General Motors to take my vehicle to Paul Sur to have an issue with my vehicle addressed and to have the cost covered under warranty and through the General Motors Customer Assistence program if necessary. I paid out of pocket to have the "diagnosis" performed even though I showed up with the service bulletin from General Motors and handed it to them. I am now being told by General Motors that Paul Sur is not participating in the Customer Assistance process to get this known issue which should be covered under warranty addressed even though this is a known issue with this vehicle. I also was denied service in direct violation of the law pertaining to my use of a service animal. The managers went on to threaten me with legal action and to call law enforcement on me. They even told me they would not sell me a vehicle at all. This has been absolutely humiliating. Original deleted review: I want to make it will known this place is horrible. Whatever you do, take your business elsewhere. They literally violate complying with laws and the managers (Lee Lugo and the other man did not provide his name, but it is Mike Somers) treated me in the most abhorrent, discriminatory, and disrespectful manner by threatening me, saying they would not sell me a vehicle, and telling me they were going to call law enforcement on me. I even worked to share with them they were violating the law in attempt to de-escalate the situation and they persisted and said he did not care. I contacted General Motors to file a complaint and will make sure they are addressed to the fullest extent. This all transpired even after I paid them money for service on one of my vehicles More

21 point inspection, supposedly, but could not provide proof. I save those with my paperwork. proof. I save those with my paperwork. More

Sales men very polite and not pushy Dealer ship clean Sales men very polite and not pushy Dealer ship clean and comfortable service department very clean Sales men very polite and not pushy Dealer ship clean and comfortable service department very clean More

I've been a customer for 30 years want to trade in my car today they didn't even offer to help me make sure I get financing for it I'm angry as xxxx to be treated like that and I paid for this vehicle on a l today they didn't even offer to help me make sure I get financing for it I'm angry as xxxx to be treated like that and I paid for this vehicle on a lease for three years and nobody would help me pre-purchase that car so what is mine they really lost their way of call serve York they don't believe in taking care of the customer anymore More

Purchased our Acadia five years ago at Paul Sur, received great service. The service department has been great as well. They have been helpful, knowledgeable, timely and professional in servicing our vehicle great service. The service department has been great as well. They have been helpful, knowledgeable, timely and professional in servicing our vehicle. We purchased a vehicle from Team Chevy, within the last few year and while their sales department was great, their service department doesn't compare to Paul Sur. Paul Sur is working with us to service that vehicle as well. More

I bought a truck from Chelsea, She went above and beyond to make sure I got exactly what I wanted. It was my first time at this dealership and I wish I would have found it years ago, the environment is just to make sure I got exactly what I wanted. It was my first time at this dealership and I wish I would have found it years ago, the environment is just different then any other dealership I have ever bought from and I buy once a year...I will be going back here for all my future vehicle needs. More

False advertising I went there to look at a Buick Encore that was on their website listed at a sale price of $16,998. I called Monday November 4th and talked to Sierra. I went there to look at a Buick Encore that was on their website listed at a sale price of $16,998. I called Monday November 4th and talked to Sierra. She wanted me to set up a time to come look at it so I told her I would come up November 5th at 9:15 am. I asked if this was the price and she confirmed it was so long I took delivery of vehicle by December 2nd. I wanted to confirm all this as I would be driving 2 hours to get there. Sierra assured me it was. Imagine my surprise when I arrived that the car wasn’t listed for that price any more.According to Earnest the salesman they had a glitch with their internet. Seriously a glitch!!!! Wouldn’t you have known that when I called on Monday instead of verifying the price for me? It says you record all your calls go back and listen to the call. I would buy any thing from these liars. if I could give you negative stars I would. More

Emily Reshkin was an absolute delight! Emily was very helpful and the way she made sure my needs were met was more than welcoming. I love people with great customer service energy! If I n Emily was very helpful and the way she made sure my needs were met was more than welcoming. I love people with great customer service energy! If I need something again.. I'm going straight to HER!! More

Great Prices, People and Product. We have been customers of Paul Sur for over 30 years. Would not go elsewhere. We bought one car from Team Chevy a couple of years ago...never again... We have been customers of Paul Sur for over 30 years. Would not go elsewhere. We bought one car from Team Chevy a couple of years ago...never again.... Go to Paul Sur they are by far the best!! More

A Dealshership That Surpasses The Rest I visited a number of dealerships before being fortunate enough to acquaint myself with Paul Sur. I experienced the highest integrity and professional I visited a number of dealerships before being fortunate enough to acquaint myself with Paul Sur. I experienced the highest integrity and professionalism that could ever be anticipated at a car dealership. The team, including, but not limited to Charles Burns and Bob Windland, were honest, helpful, considerate, and thorough. I am so grateful. You can rest assured, that if you are searching for an automobile dealership in Northwest Indiana that will surpass all others, and leave you a very satisfied customer, look no further than Paul Sur in Valparaiso. More