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Curran Volkswagen - Service Center

Stratford, CT

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38 Reviews

38 Reviews of Curran Volkswagen - Service Center

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November 12, 2024

Justin was very informative and professional. Thoroughly explained all work that needed to be done. Work was completed in a timely manner, very satisfied with all work done. More

by Bonnie S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 12, 2024 -

Curran Volkswagen responded

Thank you so much for taking the time to leave us such a glowing review, Bonnie! We're thrilled to hear that Justin provided you with excellent service and that your vehicle is running smoothly after our team took care of it. Your feedback is invaluable to us, and we appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out at (855) 822-3597 or email us at wecare@curranvw.net.

October 03, 2024

Justin made my experience at Curran very smooth, and is always very helpful. Thank you. More

by H.gourley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin O’Neil
Oct 04, 2024 -

Curran Volkswagen responded

Thank you so much for taking the time to leave a review, H! We're thrilled to hear that Justin was able to make your experience at our dealership as seamless as possible, and we appreciate your kind words about his customer service skills. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for choosing Curran Volkswagen - we hope to see you around soon!

October 01, 2024

Service is very good, no complaints. Everything else is sub par. Major renovations leave only service and parts departments accessible and parking is challenging. There is a temporary sh More

by kimshelgriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Vaporis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Curran Volkswagen responded

Hello, Kim! Thank you for taking the time to leave us a review. We're glad to hear that your experience with our service department has been positive, and it's always great when we can exceed expectations in that area. We appreciate your patience as we work towards improving all aspects of our business during construction. Our trailers for sales are indeed a temporary solution while we work on completing our brand-new showroom. We hope you’ll visit us again once construction is finished, as we’re confident our improved offerings will exceed your expectations!

December 23, 2021

The Used Car Manager, Shawn, and Shawn in service were both terrific. They handled the issue quickly and satisfactory. More

by DCORREIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Vaporis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Amoratis, Shawn Vaz
September 30, 2021

I been there for a recall issue. Overcharged me for diagnostic what I never ordered. Promised will call when car ready, never informed and it was a hassle to get my car back after 2 days. Worst place More

by beetle212
Friendliness
Recommend Dealer
No
Employees Worked With
William Ellison
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

Very professional and courteous service staff. The work I requested was performed to my satisfaction including setting up service appointment. I definitely will come back to service my car at Curran Volkswag More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Dec 14, 2020 -

Curran Volkswagen responded

Mark, thank you so much for sharing your experience! We hope to see you again soon. -R.M.

December 12, 2020

Curran has always taken great care of me and my families vehicles for over 20 years. I refuse to go elsewhere for my Vw service. More

by vaz.shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
December 11, 2020

I will be going in my 5th VW next year. I wouldn't take my car service to anyone but Curran. The staff is always professional & courteous and the service is alway timely, correct and a good value. More

by mikecastle23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Dec 11, 2020 -

Curran Volkswagen responded

Mike, thank you so much for your feedback! We're happy we've been able to provide you with consistently exceptional service. We hope to see you again soon! -R.M.

December 11, 2020

The service dept does a great job of setting up appointments, answering questions as well the mechanics doing an outstanding on repairs. I would highly recommend Curran for sales and service. M More

by marygodzeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Dec 11, 2020 -

Curran Volkswagen responded

Mary, we're so glad you had an excellent experience at our dealership! Feel free to stop by anytime and we'll give you your complimentary wash. Just mention this review response. We'll see you again soon! -R.M.

Dec 11, 2020 -

marygodzeno responded

Thank You!

December 11, 2020

I see kindness respect from Curran Volkswagen employees, answer all questions and get you in and out as soon as possible and that’s hard to do with so many different people personalities More

by Robert Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
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