
Cumberland Toyota
Cookeville, TN
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2,995 Reviews of Cumberland Toyota
John Felden We purchased a new Tacoma from John and a month later went back and bought a new Camry. John never pressured us at all. To schedule maintenance all we We purchased a new Tacoma from John and a month later went back and bought a new Camry. John never pressured us at all. To schedule maintenance all we do is send him a text and he takes care of the rest. Anytime my friends/family talk about purchasing a new vehicle I always tell them about John. My family has made a lifelong friend. More
Customer What a great experience getting to purchase a vehicle with John! Not often you run across such an honest car salesman! Thank you for all your help, co What a great experience getting to purchase a vehicle with John! Not often you run across such an honest car salesman! Thank you for all your help, couldn't ask for a better experience!! More
Professional but Personal My son and I were referred by a friend to work with John Fielden. Many times being referred to someone can be simply a network of you send people my w My son and I were referred by a friend to work with John Fielden. Many times being referred to someone can be simply a network of you send people my way and I will send you people your way. This was not the case with John. He was very professional but also brought things to a personal level, which made the buying experience extremely relaxing. The entire buying process was very positive. The goal was finding what we wanted and getting the deal done, and John was instrumental in getting the deal done. Because of my experience with John and Cumberland Toyota, I would definitely refer anyone to John and Cumberland Toyota seeking a new/used vehicle with the up most confidence. More
Great Service! Brandon Davidson was so friendly and helpful when I was shopping for my current vehicle. He made the process easy and much more enjoyable than I expec Brandon Davidson was so friendly and helpful when I was shopping for my current vehicle. He made the process easy and much more enjoyable than I expected it to be. I would highly recommend him and Cumberland Toyota! More
John Fielden I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every way possible. Not just during the time I was looking for the perfect van but after also. I couldn't figure out how to get my music from my phone to come thru my Bluetooth and what did he do? He met me where I was at, on his time off, and got my problem fixed! Now that's what u call service! I have bought many cars and I have never had a sales person like him. I will never buy from anyone else as long as he continues to be a car salesman. He is by far the best! I've told my family and my friends about him and they now use him too! The best! More
Awesome and painless Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasant Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasantly patient with my temporary indecision. He made sure I was physically comfortable, providing water and shade outside and comfort indoors. He made sure I was psychologically and emotionally comfortable reassuring me, and allowing me to take my time as this was a big decision. When I left with my new vehicle I knew I made the right decision. I am happy with my Jeep Cherokee Latitude and Brandon made the process Awesome and Painless. More
Good People I have purchased three new vehicles at Cumberland Toyota. I really like the sales staff, especially John Fielden. He was so helpful and continues to I have purchased three new vehicles at Cumberland Toyota. I really like the sales staff, especially John Fielden. He was so helpful and continues to be! Thanks! More
My sales person was a huge influence in my buying when I did I appreciate sales people such as Travis who go out of their way before and after the sale..A+++++ His letting me have time with the vehicle before t I appreciate sales people such as Travis who go out of their way before and after the sale..A+++++ His letting me have time with the vehicle before the sale was a big part of my decision More
Great Experience I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. He spent quite a bit of time with me showing me all of the features and how to properly operate them. John was extremely helpful and patient during the entire transaction. He continues to take care of all of my servicing appointments since the transaction. I couldn't imagine using anyone else for my automotive needs! More
Excellent Salesman and Customer Service I have bought several vehicles from Cumberland Toyota which with all of those I have only dealt with one salesman the entire time which was "Ryan Corn I have bought several vehicles from Cumberland Toyota which with all of those I have only dealt with one salesman the entire time which was "Ryan Corner". Ryan has bent over backwards to help us get the vehicles that we want and at a price we can afford. Ryan has excellent customer service skills and is willing to help anyone that he can. Ryan don't pressure you into something that you don't want. Ryan goes out of his way to find a vehicle that you want if he don't have it on the lot. I have even sent customers to Ryan due to how well he treats his customers. If I go to purchase another vehicle it will be with Ryan Corner. Ryan has a great heart and wants to help anybody. Ryan also will follow up with you to make sure everything is still going good with the vehicle and that your are still satisfied. I recommend that if you are wanting to purchase another vehicle to go see Ryan Corner at Cumberland Toyota cause I think you will be glad you did, and really like his customer service skills. Ryan Corner is very professional salesman. I can never say that I have been done wrong by Ryan Corner or Cumberland Toyota. More