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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

September 01, 2014

Purchasing a new Toyota RAV 4 My experience buying my new vehicle was excellent. Enjoyed working with Roberta very much! She answered all my questions and was very patient while I More

by genniebridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

September 01, 2014

Matt Thomsen is the best I buy all my cars from Matt. We love him. He always treats us fair and gets us a good price. He goes out of his way to find what we are looking for More

by laryne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jenny conley, Matt Thomsen
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

September 01, 2014

Almost gave up! I test drove all the major autos looking for one that had a head rest that didn't hurt my head each time I hit a bump. Brain surgery caused me to need More

by reporting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 25, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Roberta. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

August 31, 2014

Kia Sedona Roberta Love was awesome. It was a fast experience and wonderful. Very recommended. When I buy another vehicle it will be from there :) Very Happy More

by jamesmssy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 25, 2014 -

Cumberland Toyota responded

We appreciate the time you have taken to provide feedback to us at Cumberland Toyota .We are glad you had a wonderful experience and look forward to serving you, your family and friends again! Thank you, E Commerce Director Ryan Corner

August 31, 2014

sales I always deal directly with Matt Thomsen. I absolutely love him. He is the greatest!! Always very helpful and friendly. And gives ya the best deal!!! More

by lashay dobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Matt Thomsen
Sep 25, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 31, 2014

New car buying experience Thanks to Brandon Davidson I was able to find a new car within my budget. I had been to other dealerships and was about to give up when I decided to s More

by ajanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 25, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Brandon. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

August 31, 2014

new chrysler 300 everyone at Cumberland made the auto sale easy especially Mrs. Robberta Love making the task simple and easy would return a gain when need another veh More

by keithw7017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 25, 2014 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Roberta does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Honda Friendly service and very helpful! Didn't make us feel rushed at all. We had several questions and he took the time to make sure we were comfortable. More

by tshana28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shana turner, Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Chad. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Scion purchase I have dealt with Roberta Love on 4 purchases and she has always been extremely knowledgeable and helpful. She has made my experience enjoyable and al More

by James Fuqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Roberta. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Cumberland kia Chad gives excellent customer service! He always goes above and beyond to do an excellent job and creates a wonderful experience for customers. I cont More

by Kpryor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Chad is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

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