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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

March 08, 2015

Great customer oriented service. Mike McCoin worked with me to find the price and year of used car I wanted instead of upselling. The price they came down to was "right on" with CarM More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Mar 11, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that Mike was able to provide a pleasant sales experience. It is always rewarding to hear that our customers are so happy with their experience here at Cumberland Toyota. Welcome to the Cumberland Family. Sincerely, Ryan Corner e Commerce Director

March 05, 2015

Go see Kirby!! Had a great experience purchasing my new truck with Kirby Beverly!! Very professional, has a great personality, and helpful in every way!! I would re More

by bethany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle We are happy that Kirby was able to help with the purchase and hope you have been out enjoying your new car. Sincerely, Ryan Corner E Commerce Director

March 05, 2015

A great experience with John Fielden. I normally hate the car purchase process. John has turned that around for me in a very professional manner. The first great thing he does is listen to More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

February 28, 2015

Great experience This is by far THE BEST time I have had on purchasing a vehicle! Usually, I would be there with what would seem ALL DAY, but I told the sales rep I d More

by Brandie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Mar 06, 2015 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in the purchase of your new vehicle. I'm glad Fred and Wayne did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Thank you, E Commerce Director Ryan Corner

February 28, 2015

Josh does it again! This is the fourth car I have bought from Josh. He is professional, knowledgeable, and friendly. I have recommended him to friends who have also trans More

by Colonel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Mar 06, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

February 25, 2015

Fred's the best! Fred was very nice and professional. We told him the price range and monthly payment we could afford and he gave us all of our options and we couldn't More

by ekirouac422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Mar 06, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! We look forward to serving you for many years to come. Sincerely, Ryan Corner E Commerce Director

February 23, 2015

Great expereince wth Josh lawson My son and had a very good time buying my new Highlander. The service was great with Josh Lawson and Wayne Chaffin. I cannot thank Josh enough for b More

by Geane Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Gary Looper, Josh Lawson, Wayne Chaffin
Mar 06, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 15, 2015

Car buying experience John was a pleasure to do business with. He was very patient with me. He gave me the feelink that i was talking with a friend. I could not decide if I More

by rocinroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that John was able to provide a pleasant and pressure free sales experience.Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

February 14, 2015

Wonderful Employees were very friendly and helpful. Chad took great care of us. He helped us get the best deal for the best price. We would recommend Chad to an More

by Faith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Chad is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

February 13, 2015

Ryan Corner! Excellent Salesman! HIGHLY RECOMMENDED! Ryan Corner was the nicest, straight forward, non-pushy salesman ever. I have been buying cars for years and it was the absolute best car buying exper More

by Xtreme-Creations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Camry. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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