Cumberland Kia - Service Center

Cumberland Kia responded

Thank you so much for taking the time to leave us a review and for visiting Cumberland Kia! We are thrilled that your overall experience was positive and that our staff took care of the recalls for your Telluride quickly. We pride ourselves on providing excellent service, and we're glad we could do that for you. Again, thank you for choosing to do business with us, and we hope to see you again soon.

Cumberland Kia responded

Thank you for taking the time to leave a review of your experience at Cumberland Kia! We are thrilled that you enjoyed the friendly and helpful service from our employees. Our staff is dedicated to providing customers with exceptional experiences and we want you to feel supported throughout your journey with us. We are very encouraged by your kind words about the quality of our service and will make sure those comments are passed along to everyone on the team. Thank you again for being part of the Cumberland Kia family!

Cumberland Kia responded

Thank you so much for your kind words! Our team at Cumberland Kia work hard to ensure our customers have the best experiences and we're so happy to hear you've been pleased with the service you've received here over the last 7 years. We understand our customers place a lot of trust in us when it comes to their automotive needs, so we strive to provide only the highest quality services. We hope to continue taking care of your automotive needs for many more years to come and thank you for being such a valued member of our community.

Cumberland Kia responded

At Cumberland Kia, we are so pleased to have such an incredible staff that makes sure your car needs are always taken care of! We absolutely love having you as part of our Kia family and appreciate the kind words about our team. We couldn't be more thankful for customers like you who keep us focused on providing excellent customer service. We take great pride in our skilled and knowledgeable staff and are grateful that you recognize their hard work. Thank you again for your business and we look forward to seeing you again soon!

Cumberland Kia responded

Thank you for taking the time to share your experience with us, and for the kind words about Cumberland Kia. We are extremely proud to provide our Veteran customers with specialty discounts and perks as a token of our appreciation. I'm glad that you had a great experience here at Cumberland Kia! We strive to offer extraordinary customer service in all areas of our dealership and always prioritize making our customers happy. Thank you again for choosing Cumberland Kia, it was our pleasure to serve you!

Cumberland Kia responded

Thank you for your glowing review, we appreciate your continued loyalty to Cumberland Kia! We strive to make each customers experience a great one and it’s wonderful to know that our service met your needs. We’re excited that you were able to get in and out early and we hope that your next visit will be just as stress-free and enjoyable. Thank you for taking the time to leave a review.

Cumberland Kia responded

Thank you for taking the time to review Cumberland Kia! We truly appreciate that you are a loyal customer and are pleased to hear of your positive experience. We strive to provide prompt, friendly service in a clean environment, and it’s gratifying to learn that we do just that. We look forward to earning your continued loyalty in the future. Thank you again!

Cumberland Kia responded

Thank you for taking the time to leave us this review, we truly appreciate the feedback! We strive to provide prompt service and prioritize making sure our customers always feel heard. It is extremely gratifying to hear that we have achieved that goal. We are grateful for your patronage and value your opinion. If there is anything our team at Cumberland Kia can do to improve your experience next time, please don't hesitate to reach out. We look forward to serving you again soon!

Cumberland Kia responded

Thank you for the wonderful review and kind words about Suzie and Rebecca! We strive to ensure that our service is speedy, courteous, and helpful for all of our customers. It's fantastic to hear that you had a great experience and we're honored that you recommended us. We hope to see you again soon at Cumberland Kia of Cookeville TN!

Cumberland Kia responded

Thank you for taking the time to review your recent experience at Cumberland Kia, it is greatly appreciated. We're delighted to hear you found us helpful, especially in addressing the issue with your door locks! Our experienced technicians take pride in providing excellent customer service and take the time needed to answer any questions or concerns. We hope you will come back and see us again soon. Thank you again for your review and have a great day!