Cumberland Kia - Service Center

Cumberland Kia responded

We are absolutely delighted to hear that your experience with Cumberland Kia was so positive. Our team is always committed to providing fast and friendly service, which we're glad you experienced firsthand! Thank you for taking the time to pen a review of your recent visit. We take customer satisfaction very seriously and do all we can to ensure each of our valued customers has an enjoyable experience with us from start to finish. Again, we appreciate your recommendation and look forward to seeing you during your next service appointment. If you ever have any questions about your vehicle in the meantime, please don't hesitate to reach out!

Mblaylock responded

thanks

Cumberland Kia responded

Thank you for your positive review of Cumberland Kia! We are so pleased that you enjoyed your visit and all the services we provided. Our team takes great pride in delivering a clean, professional environment for our customers and we are thrilled that it surpassed your expectations. We strive to provide fast and effective service, and it is wonderful to hear that our team was able to exceed your expectations. Thank you for choosing Cumberland Kia and we look forward to seeing you again soon!

Cumberland Kia responded

Thank you so much for your 5-star review of Cumberland Kia! We are thrilled to hear that you had a positive experience while having your oil changed with us. Our team at Cumberland Kia is devoted to providing exceptional customer service, and we're glad that was evident during your visit. We value your business and look forward to assisting you with your automotive needs in the future.

Cumberland Kia responded

Thank you for the kind words about Cumberland Kia, and for taking the time to leave us a review! We are delighted that we were able to take care of your car, as well as any additional services needed. Our top priority is to make sure that our customers are completely satisfied with the service they receive from us. We strive to provide exemplary customer service and exceptional automotive care every day. It's great to hear that we met your expectations in this regard and that you had a pleasant experience. Thank you again for your review, Kristen! We truly appreciate it and look forward to serving you in the future.

Cumberland Kia responded

Thank you for taking the time to leave your positive review of Cumberland Kia! We are thrilled that you had such a positive experience, and we give special thanks for mentioning Susie by name. She strives very hard to make sure every visit is an amazing experience. We hope you will stop by soon, and that our delightful, willing team can take care of any needs you have with ease. Thanks again!

Cumberland Kia responded

Thank you for the glowing review of your experience at our Cumberland Kia dealership, we are so glad to have assisted you! We always strive to deliver superior customer service and do what we say we'll do in a timely manner. It's great to know that the hard work of our team is paying off. If there is anything else we can do for you in the future, feel free to reach out to us--we'd be happy to help in any way possible. Thank you again for your kind words and loyalty to Cumberland Kia.

Cumberland Kia responded

Thank you for taking the time to share your experience at Cumberland Kia. We are delighted to hear that Susie and Rebecca made your experience a positive one. They strive to provide our customers with the best service and it's great to see they have accomplished this goal. As always, we appreciate your business and thank you for being part of the Cumberland Kia family.

Cumberland Kia responded

Thank you for the kind words. We are delighted to hear that the quality of our service has provided a great experience and we are so happy to have earned your loyalty. We understand how important it is to make sure that paperwork is filled out correctly and on time and we appreciate your trust in us. We look forward to seeing you in our dealership soon!

Cumberland Kia responded

Thank you for your review of Cumberland Kia! We are delighted to hear your experience with us exceeded expectations and that we were able to get your vehicle back to you within a few days. We strive to provide top-notch customer service and take great pride in being able to repair our customer’s vehicles in a timely manner. We appreciate the trust you have placed in us and would love the opportunity to make more Four Star memories. Our team is here for all of your service needs, so please don’t hesitate to reach out with any questions or concerns you may have.