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Cumberland Kia
Cookeville, TN
1,319 Reviews
At Cumberland KIA, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Cumberland KIA Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Cumberland KIA service your vehicle.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,319 reviews
August 30, 2014
Randolf Ruanto Great and fast service! Never treated so well at any dealership. Andy worked hard on getting us a vehicle we needed & wanted. Would recommend him to e Great and fast service! Never treated so well at any dealership. Andy worked hard on getting us a vehicle we needed & wanted. Would recommend him to everyone More
by Ruanto2
Employees Worked With
Andy Claborn
August 30, 2014
highly recommended hi my name is stan i bought a new kia cadenza from amy white today an she was great to work with she was very helpful an would recommend cumberland ki hi my name is stan i bought a new kia cadenza from amy white today an she was great to work with she was very helpful an would recommend cumberland kia to anyone.thanks again to amy for all the help. More
by stan44
August 28, 2014
Down to earth & not pushy! My wife sold her sports car and we bought our first used SUV, our first vehicle together as a family. Even though it was such a hot & busy day, they t My wife sold her sports car and we bought our first used SUV, our first vehicle together as a family. Even though it was such a hot & busy day, they took the time to turn on the AC in the vehicles before we test drove them. My wife (who is pregnant) and I enjoyed the experience, the knowledge they have of each vehicle and the kindness of the staff. They have been honest and helpful through the whole process. More
by drew.scarbrough.54
Employees Worked With
Kyle Potter
August 28, 2014
Kia Optima The easiest car buying experience ever. They were nice and honest. I would recommend going to talk to Amy White if you are looking for a vehicle. The easiest car buying experience ever. They were nice and honest. I would recommend going to talk to Amy White if you are looking for a vehicle. More
by rkbrady
August 28, 2014
Highly Recommended! I had a great experience and was very impressed! Everyone there is very friendly and they will help you find exaclty what you are looking for. They w I had a great experience and was very impressed! Everyone there is very friendly and they will help you find exaclty what you are looking for. They will treat you the way they would want to be treated. I recommend seeing Amy White. She will point you in the right direction. Excellent dealership!! More
by ecurtis23
August 28, 2014
very helpful! We recently bought a Kia Soul from Cumberland Kia. Our salesperson,Amy White, was very knowledgeable and helpful.. The finance process was easy, and o We recently bought a Kia Soul from Cumberland Kia. Our salesperson,Amy White, was very knowledgeable and helpful.. The finance process was easy, and overall our experience was great! More
by jlplmp
Employees Worked With
Wes Dunn, Adam Eldridge
August 27, 2014
great service very wonderful dealership THEY TOOK THE TIME TO GET ME WHAT I WANTED. HAD DESIDED ON A SOUL AND DID MY HOMEWORK AT HOME, AND THEY WERE SO WONDERFUL TO DIRECT ME TO WHAT I WANT THEY TOOK THE TIME TO GET ME WHAT I WANTED. HAD DESIDED ON A SOUL AND DID MY HOMEWORK AT HOME, AND THEY WERE SO WONDERFUL TO DIRECT ME TO WHAT I WANTED. THE YR I WANTED, AND THE PRICE WAS GREAT. AND THEY HAD MY COLOR ALSO. HAD NEVER HAD A KIA, BUT I LOVE THIS ONE. WONDERFUL SERVICE. WILL TELL MY FRIENDS FOR SURE. MIKE COX WAS WONDERFUL TO DEAL WITH. MANAGEMENT IS WONDERFUL TOO. More
by paulette.a.hollon
Employees Worked With
Adam Eldridge, Mike Cox
August 20, 2014
Great experience! Cumberland kia is a stress free buying experience. You just get a sense of trust and straight forward dealing. There's no haggling. I was super impre Cumberland kia is a stress free buying experience. You just get a sense of trust and straight forward dealing. There's no haggling. I was super impressed with the whole experience. Will definitely be back and have already referred my family and friends with no incentive for myself. These guys took better care of me than any other dealer I have ever dealt with. More
by Tshaffer77
Employees Worked With
Kyle Potter, Adam Eldridge , Adam Eldridge, Kyle Potter
August 20, 2014
Surprised & very pleased Never drove a Kia before. I love my new Cadenza. Got a great deal, no high pressure, . I drove allot of vehicles & kept coming back to The Cadenza. Never drove a Kia before. I love my new Cadenza. Got a great deal, no high pressure, . I drove allot of vehicles & kept coming back to The Cadenza. Amy White was so helpful in getting me into the car for me. Very patient, pleasant young lady. Management was a pleasure to deal with also. More
by credd46
Employees Worked With
Wes Dunn
