
Cumberland Kia
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Wonderful This makes the third car that I have bought from Jim Tuck at Cumberland KIA. If you want a great car buying experience you must go see Jim. He is the This makes the third car that I have bought from Jim Tuck at Cumberland KIA. If you want a great car buying experience you must go see Jim. He is the most honest and nicest person you will ever meet. He will take good care of you before and after the purchase of your car. More
Awesome Joe Greenwood went above and beyond in order to help me purchase a truck for my son. He was a pleasure to do business with and I will do business aga Joe Greenwood went above and beyond in order to help me purchase a truck for my son. He was a pleasure to do business with and I will do business again with him in the future. More
" You got to try it to belive it how easy they made it " Mike Cox-- a salemen who is hassle free. No pressure... He is the kind who can take or leave it .. just a nice GUY.... just easy to work with, will w Mike Cox-- a salemen who is hassle free. No pressure... He is the kind who can take or leave it .. just a nice GUY.... just easy to work with, will work with him in the future... also Adam Eldridge a guy who explains all of it in plain and easy English , NO BS.... both was easy to work with More
Very nice people They will try to let you go home In a new or used car I was very excited with my new car from there it was a 2015 Kia Rio They will try to let you go home In a new or used car I was very excited with my new car from there it was a 2015 Kia Rio More
Best car-buying experience to date. After a horrible experience at another dealership, I was ready to call it a day. It was only 10 in the morning. I decided to grab a cup of coffee an After a horrible experience at another dealership, I was ready to call it a day. It was only 10 in the morning. I decided to grab a cup of coffee and destress and maybe give it another try. This was my only day off after all, and I needed to make it count. We (my friend Jon went with me) pulled up and walked in the used car office and was approached by Mike McCoin. Mike was courteous, funny and actually listened to what I was saying. I'm a security guard. I'm not rich, and I don't have to best credit score. Mike didn't bat an eyelash. He treated me respectfully and told me a little about the dealership. He had another appt so he asked Kirby Beverly to help show us some cars, but checked in and didn't abandon us. Kirby was a pleasant person to be around. Funny, great attitude, and a fellow nerd. I was completely comfortable the whole time. I needed a car that was good on gas, was in decent shape, and a manual shift (they're just fun to drive). Nothing too flashy. I found the perfect car for me at a great price. Not one time did I feel like they were pushing cars at me that I wasn't interested in. I felt like they were genuinely interested in helping me get a car I could afford at a very reasonable monthly payment. I'm a first time buyer and Mike even helped me get insurance along with a second key for free and three free oil changes. Adam Eldridge, who took care of my paperwork, made sure I knew everything i needed to know about my about what I was signing. He was also very approachable and quick with a joke. I will recommend this dealership in the future and will definitely be a return customer. More
Great Salesman We had an excellent salesman, Joe, who did not make us feel pressured at all. He explained everything well and helped us get as good a deal as possi We had an excellent salesman, Joe, who did not make us feel pressured at all. He explained everything well and helped us get as good a deal as possible. He went out of his way to make us feel welcome and was very patient with my husband and me. Leasing the Soul turned out to be a great experience! I will definitely recommend this dealership in the future More
Nice people..no hassle buying experience.. Went there after several hours at another dealership..Paul Dean was awesome..very smooth..no hassle experience. .will go back when ready to buy again. Went there after several hours at another dealership..Paul Dean was awesome..very smooth..no hassle experience. .will go back when ready to buy again.. More
My visit to Kia on July 15 I would definitely recommend Cumberland Kia to anyone needing a car. I stopped to just look around and ended up driving off in a new Kia Soul. The sal I would definitely recommend Cumberland Kia to anyone needing a car. I stopped to just look around and ended up driving off in a new Kia Soul. The salesmen were very helpful and curtious. my salesman was Joe Greenwood. More
Amazing Visit! The staff was incredibly nice and not pushy! I would recommend this dealership to anyone! Casey Bales was incredibly helpful!!! I just bought a brand The staff was incredibly nice and not pushy! I would recommend this dealership to anyone! Casey Bales was incredibly helpful!!! I just bought a brand new 2015 Kia Soul, and we traded a truck for it even! More
Helpful with new car purchase My wife and I were in the market for a new car. After looking at other makes at different dealerships, we decided on the Kia Optima. Only one problem, My wife and I were in the market for a new car. After looking at other makes at different dealerships, we decided on the Kia Optima. Only one problem, we had three different color options we had looked at online. Talked to Christina, told her when we were going to be in the area and she had them sitting in front of the showroom when we got there so we could view them side by side (really beats walking the lot and got a better view). Our saalesman Joe Greenwood was very helpful with our questions and requests (Great guy to deal with if you're in the market for a vehicle). All around a very pleasant experience. More