Cumberland Chrysler Center Inc - Service Center

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Cumberland Chrysler Dodge Jeep Ram! We are so pleased to hear that your experience was an excellent one, and that our customer service and quality work were up to your standards. We really appreciate your appreciation of our work and it's such a delight for us to know that we provided you with great service. We hope your car and driving experience is just as enjoyable every time, and we look forward to helping you in the future if needed. Thank you again for taking the time to leave us this wonderful review!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the review of your recent service visit at Cumberland Chrysler Dodge Jeep Ram, it's great to hear that our team provided a prompt and efficient experience! We're glad we were able to take care of your routine maintenance needs from tires to tail lights. Our technicians strive to get every job done right at an affordable price and are delighted to hear your service was ready on time. We look forward to assisting you in the future with any vehicle service needs you may have. Thank you for choosing us and for taking the time to leave a review.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your experience with us, we appreciate it! We are so glad to hear that you found the service quick. We pride ourselves in making sure our customers are taken care of and it's great to know that our hard work has made a good impression. We thank you for recognizing our efforts and hope that if you ever need any further service that you'll come back to see us again at Cumberland Chrysler Jeep Dodge Ram!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts about your experience at Cumberland Chrysler Dodge Jeep Ram. We're glad to hear that you found all of our employees helpful and committed to doing the best job possible. Your recommendation was greatly appreciated and we make it a priority to provide an enjoyable car-buying experience whether it is a new or used vehicle. We are grateful for your patronage and would be thrilled if you visited us again in the future should you ever need another car!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for writing your review of Cumberland Chrysler Dodge Jeep Ram, we appreciate the feedback! We're glad to hear that you didn't have an appointment but were still able to be served quickly. That's great news and shows we are focused on doing our best work possible so that all customers receive excellent service no matter what. We value your opinion and take customer feedback very seriously. If you ever find yourself in need of automotive assistance again, please don't hesitate to visit us! We look forward to hearing from you soon.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, even though we didn't meet your expectations. We are sorry to hear that you had a warranty issue with RAM and understand how important satisfactory service is when a firm is dealing with areas of expertise they don't usually deal in. We would like to thank Chris and his technical crew for going above and beyond doing their part correctly in order to resolve the warranty issue successfully. We value your feedback, as it allows us to continually review and improve our services. If there is ever anything more we can do, please let us know.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the kind words, we appreciate it! We are pleased that you found our staff to be friendly and that our work was excellent. Taking care of our customers is our top priority and we're glad we met your expectations in that regard. We look forward to seeing you at Cumberland Chrysler Dodge Jeep Ram again soon!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your visit to Cumberland Chrysler Dodge Jeep Ram. We are pleased to hear that everyone was friendly and polite; cleanliness is very important to us and we are glad that our dealership reflects that. We apologize that your experience did not exceed your expectations, and we invite you to reach out so our team can better understand how we could have delivered an overall more satisfactory experience. We hope you will give us another chance in the future. Thank you for choosing Cumberland Ram!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experiences at Cumberland Chrysler Dodge Jeep Ram with us, and for recommending our business to others. It means a great deal when our customers show their loyalty and share their positive feedback. We are very pleased to hear that your wait time was minimal on this visit, and we will continue working hard to ensure customer satisfaction is our top priority. We appreciate and value all of the feedback we receive from our loyal customers, and look forward to seeing you next time!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your vehicle needs. We truly appreciate your feedback and are pleased to hear that our team was able to provide a polite and courteous experience. Our team works hard to ensure that our customers are taken care of in the best and most professional manner possible, so we're glad you noticed that. If there's anything else we can do to make your experience better, please let us know. Thanks again for taking the time to provide us with your review.