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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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November 18, 2020

The guys at Chrysler Dodge Jeep Ram always do a great job servicing my vehicle. This time Jessie called to let me know my tires were wore out and I needed to get new ones on before it gets icy. José had my n More

by mellynoelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, Daniel, José
Nov 24, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

October 01, 2020

Best servic dept I have ever delt with. Employees very friendly and nice. They get u an appt. Quick and get done very quick. 5 star service and employees More

by b.gilpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric service dept
Oct 06, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

August 17, 2020

Went to get my oil changed here without an appointment, I got in and out very quick, very friendly staff, no contact service was great. Thanks Brandon Hall More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share with us.

July 16, 2020

Excellent service. Easy to get in and friendly service. I I i I I i I i I i I i I i I i i More

by Kmaynard
Recommend Dealer
Yes
Employees Worked With
My daughter took her car and she does not remember the names.
Jul 16, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

Jul 16, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

March 19, 2020

I love taking my car to Chrysler Dodge Jeep Ram because they are efficient and courteous. They care about their customers, and they respect their customer’s time. I go out of my way to get my car serviced More

by mellynoelly
Recommend Dealer
Yes
Employees Worked With
Mike Martin, Danny Brown, Sharon Pire
Mar 20, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership.

January 23, 2020

Helpful staff They will keep informed. Dealership has a comfortable waiting area. Easy to schedule a service visit. If you need service I would recommend this dealership. More

by Rcstan1961
Recommend Dealer
Yes
Employees Worked With
I did not work with a salesperson.
Jan 27, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review! We appreciate your kind words!

January 06, 2020

I was very happy with the way Kris handled my service needs. They discovered most of my work was under warranty. Prompt, curious, and even give me a loaner for two days. Thanks for taking care of Servi More

by Nationalenergydevelopment
Recommend Dealer
Yes
Employees Worked With
Kris and others
Jan 14, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

On behalf of us all of us at Cumberland Chrysler, Dodge, Jeep, Ram, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kris. We look forward to assisting you with all of your future vehicle needs.

December 16, 2019

Great customer service After having University Chrysler in Georgia fail to diagnose a broken transmission, Cumberland correctly and quickly repaired my car and it now runs l More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Mike in the service department
Dec 18, 2019 -

Cumberland Chrysler Dodge Jeep Ram responded

Sorry to hear about the issues you have experienced with your vehicle's transmission but most certainly happy that we were able to get you back on the road again. If we can ever be of assistance please feel free to reach out anytime.

December 02, 2019

wife wanted new wiper blades on her truck My wife needed new wiper blades on her RAM truck, so went to see Mr. Gary in Service Dept., and he had tech put them on. Job done well. Thank you. More

by southern country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Gary Dodson
Dec 10, 2019 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us a great review! We are pleased to know that we did a great job in assisting your wife. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

October 17, 2019

Great service Cumberland's service has been great every time I have taken my truck there for service and the couple of recalls I've had. They always take the time t More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 16, 2019 -

Cumberland Chrysler Dodge Jeep Ram responded

Awesome to hear our team did such a great job