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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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August 09, 2022

Great customer service. The staff was very friendly and answered all my questions. They fit me in without an appointment. More

by mmptak09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dobson
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your time and the extra effort it takes to provide your feedback

July 26, 2022

Quick service, knowledgeable service staff and mechanics. They will keep you informed on all repairs and treat you like family while waiting. More

by USMC VETERAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

April 29, 2022

Good to work with and knowledgeable team. Went over details and recommendations for my next visit. More

by lglooper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Parker, Chris service department
December 10, 2021

Service people are highly trained…waiting area is comfortable. Service is fast and well organized. More

by kpascal1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Jan 28, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share

October 12, 2021

Went in for my 6 months service, it was easy and fast love the service! Thanks again to my sales man Toby for reminding y'all are awesome! More

by apearson399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fielden
August 12, 2021

Great customer service! Both Gary in Service and Mark in Sales were very professional. I would recommend this dealership to anyone that ask me for great service in Cumberland. More

by 8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Aug 13, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

July 31, 2021

I bought a brand new Jeep Wrangler in 2020, Randy & Mark went above and beyond my expectations! I have went back for my oil changes & tire rotations & got right in & anything I ask to be checked, they were More

by CaCa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Mark, Jason, Chris & 2 mechanics!
July 22, 2021

Easy drop off. Fast service and very friendly. Had a problem with my emblem falling apart. They took care of warranty and ordered a new one. More

by Dcov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership

May 25, 2021

I bought my Jeep about 8 months ago and I’ve made about I bought my Jeep about 8 months ago and I’ve made about 3 or 4 returns for getting oil changes and have been extremely satisfied. Especially wi More

by rwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share with us.

April 27, 2021

I have purchased 2 vehicles from this dealership and have both serviced there. Each time the vehicles have been serviced, the work has been exemplary. The vehicles were never given back dirty, no damage ever More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick service dept
May 08, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting, we appreciate the kind words

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