Back

Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

Sort by
September 03, 2022

Fantastic Service Dept. Quick and reasonable pricing. I will be using them for repairs on my Ram 1500, Laramie SLT, Quad Cab, 4x4. I would recommend them to other Ram Owners More

by Leolion73.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for posting this kind review

September 02, 2022

The people there are friendly and great. Tgey treat you as if you wete a family membet and let you know what all needs to be done becore they do it. More

by paulandstacyaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Mike in Service
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us

September 02, 2022

WAS GREAT VISIT FIXED WHAT WAS WRONG WITH NO QUESTIONS ASKED WONDERFUL SERVICE, WILL PROBABLY BE ORDERING A 23 VERY SOON LOVE DODGE AND CUMBERLAND DODGE AND EVERYONE WORKING WITH THEM THEY ARE GGGRRREAT More

by KENNETHSHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

September 01, 2022

Service experience was top notch. Both service attendants are pleasant to speak with and are courteous. Work was done in a timely manner. Check out was quick and easy. Thanks More

by dwfrnch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Your recommendation means a great deal to us

August 31, 2022

Kris was so very help and nice. More service person should be that way helpful. Thanks More

by RDMAYNARD61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

August 31, 2022

Decent service. This is the first dealership that I've had service done at that did not wash and vacuum my vehicle. I had over $3500 in work done and my vehicle wa More

by Scohoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your experience with us. We will be sure to pass your suggestion along t our team of managers. Thanks again for allowing us the opportunity to service your vehicle.

August 31, 2022

Clean, friendly, precise service. The waiting area was clean and the staff was friendly. I've used the Express Lane service for years. Not one complaint. More

by CRAZYVOLFAN
Recommend Dealer
Yes
Employees Worked With
Gary in the Express Lane - 5 stars
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your experience with our dealership

August 31, 2022

The service representative I dealt with was super friendly, professional and helpful. Also, as a bonus he managed to get my work done much quicker than expected. I will definitely be taking my truck More

by GSBOULTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review

August 27, 2022

Fast, efficient, thorough and courteous service. Nice facility with clean waiting room for the customer. More

by LARRYMADDUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealt only with service personnel.
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for sharing

August 27, 2022

Kris was awesome. He help us from the beginning to end of our visit. Really appreciate how fast the service was. Will definitely be back. More

by melissan2boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
Sep 05, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback

...
42
...