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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews
Call Service Center (931) 287-2971

503 Reviews of Cumberland Chrysler Center Inc - Service Center

Sort by
October 19, 2022

Fifteen words is what is required in this field and that’s what you get More

by nathanfrasier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Cumberland Chrysler Dodge Jeep Ram for your automotive needs

October 19, 2022

The place around. The staff is top notch! The work the preform is remarkable. I highly recommend there services! More

by PrideNwinning7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks so much for your positive feedback

October 18, 2022

My coupon had three oil options, but the only one available was the most expensive. Also, a tire rotation was to be included and l did not receive that, only tire tread check. I didn’t realize this More

by Taatnip
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
385 Jason Wright He was very nice.
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram during your recent visit, and bringing this to our attention. We're sorry that the coupon you were presented with did not reflect the services you received. We'll be happy to address this with our team and make sure that it does not happen again. Thank you for your feedback and we hope that you'll give us another chance in the future.

October 18, 2022

Gary in service is awesome, patient and helpful. Even if the issue is not service related he helps me find the right person to resolve it. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in service
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership

October 18, 2022

I dealt with Mike. ..he is an amazing technician and I have complete faith in his abilities! More

by garyyoung41@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking time to leave us a great review

October 16, 2022

Wonderful and fast service from the whole team. Always my go to place for service. More

by aprildlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for taking the time to share

October 15, 2022

The people are Nice friendly good service Able to trust what they do they back up what they do with a warranty More

by bwputman720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names it was the man that took my car in to be worked on and the lady who checked me out they were both very nice
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are delighted to hear that your visit to our dealership went so smoothly

October 14, 2022

Checked me in quickly. Friendly. Called me when car was ready. Def use them again. More

by JAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service Dept.
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Oct 14, 2022 -

JAS responded

Confirm

October 14, 2022

Excellent customer service and the best rotation and balance I have gotten in the 4 years of owning my truck. Even with big tires the got it the smoothest it's ever driven More

by RYAN.D.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
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Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

October 13, 2022

Awesome service and short wait time! Costumer service was polite and courteous. In and out in no time! More

by soakes1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share

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