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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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October 25, 2022

Great place to buy a new vehicle and the fast service is second to no one the entire staff is why More

by don_study
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are delighted to hear that your visit to our dealership went so smoothly

October 23, 2022

Schedule a device dropped off my vehicle Was called back and told the parts did not come that was 3 weeks ago still waiting no contact from them!!!!! More

by Dan914677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

I'm sorry to hear that you have been waiting for a call back from our service department. We try our best to get back to everyone as soon as possible, but I understand how it can be frustrating when you don't hear anything. I would like to help get this sorted out for you. Could you please send me your contact information (name, phone number, and email address) in a private message? I'll make sure someone gets in touch with you as soon as possible.

Oct 25, 2022 -

Dan914677 responded

Dan Kane

October 22, 2022

My car was done in only two days, and I was happy with the rental car. Great service! More

by jiecui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are grateful for you taking the time to share your experience with us and this audience

October 22, 2022

Fast and very reliable. The visor was replaced and hopefully the wife will not break another. Thanks! More

by STARBUCKHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate the feedback

October 21, 2022

Service Advisors were friendly and helpful. They serviced my vehicle (oil & filter change and tire rotation) quickly. The pricing seems a little high for the oil & filter change. More

by dsprice63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hartbarger
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for your the words

October 21, 2022

Everyon every time I need to get my car serviced I know I can count on promptness I don't have to think twice! They are always fast and efficient! A lot of the workers there are always so kind and helpful. More

by SVALDEZ755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I talked to!
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us online

October 21, 2022

Jason, is the best and has always taken care of anything I have needed done! A+ More

by dylanrichards09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wright
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate the time it took for you to write this review.

October 21, 2022

Quick outstanding service. Always polite. Always thorough I have a Been a customer for 23 years. More

by srader1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are grateful for you taking the time to share your experience with us and this audience

October 20, 2022

Great job by a great crew they will get my business from now on. Thanks guys More

by KEVINJDUNN69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Chris 8n service
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks so much for the great feedback and welcome to the Cumberland Family!

October 20, 2022

Was able to have car serviced within 3 days which is some places are unable to do. More

by Cmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Happy to hear you had a great experience

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