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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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November 05, 2022

Got the repair done quicker than they said they would. In and out. How it’s supposed to be done. More

by BSTOUT1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris in service
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Happy we could be of service

November 05, 2022

No complaints guys are very friendly. Good service in the shop. Great to get in the same day of calling I More

by Harr57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change guy
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share

November 05, 2022

When I went and got my oil change and tire sensor replaced they were very fast and the staff was very helpful More

by shelbywilliams2075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share with our audience

November 05, 2022

Chris in the service department is very helpful, knowledgable & professional when dealing with our needs. More

by fedrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

November 05, 2022

We didn’t make an appt. due to the fact we stopped in a few days prior and were told an appt not needed “ we can get you in and out” for the service we were asking for. Came More

by Barbara Mahala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dobson
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are delighted to hear that your visit to our dealership went so smoothly

November 05, 2022

Great welcoming and fast. All the process was easy. The place was clean and in order. More

by TONIIBANYEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 03, 2022

Always smiles always helpful I want to thank all employees for their hard work in fixing my jeep More

by mtc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Its great to know that you had such a wonderful experience

November 02, 2022

I needed to have my battery checked, had to be jumped twice! Called to see if I could bring in our Dodge Ram to check power of the battery, they said come on into Express Service, they put a handheld mo More

by dkern65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dobson
Nov 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and thank you for bringing your truck in for a battery check. We're glad to hear that our team was able to help get your truck back up and running quickly. We hope that you'll continue to choose us for all of your automotive needs.

October 30, 2022

Have done business a long time and the dealership does a great job in buying a vehicle and service More

by dbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership

October 30, 2022

Gary at the pool change desk was excellent, very friendly and helpful to me when I arrived. More

by bryant.stephens24
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback

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