Cumberland Chrysler Center Inc - Service Center

Jason went out of his way to make sure I had a loaner vehicle while mine was being worked on. vehicle while mine was being worked on. More

The people are great, ready to help and quick to help you. Best ever. Glad we purchased our Challenger you. Best ever. Glad we purchased our Challenger More

I have been going there many years,they are always professional,keeps me going back, I would recommend Cookeville dodge jeep ram professional,keeps me going back, I would recommend Cookeville dodge jeep ram More

This dealership is normally busy and packed, but everyone who works here always does a great job. Mike was awesome and super helpful with me and my concerns about my car. who works here always does a great job. Mike was awesome and super helpful with me and my concerns about my car. More

After $1,234 engine light still on. Mike order new parts. Waiting drive jerks hesitates Mike order new parts. Waiting drive jerks hesitates More

Had to wait 3 hours with no one in waiting room. Never have I had to wait 3 hrs for regular service and tire rotation! Never have I had to wait 3 hrs for regular service and tire rotation! More

Overall I like the dealership and they do good work but the wait time is ridiculous. We had an appointment at 10 a.m. on Saturday for a simple diagnostics and the did not even look at our car until the fol the wait time is ridiculous. We had an appointment at 10 a.m. on Saturday for a simple diagnostics and the did not even look at our car until the following Friday. 6 days just to read the code was beyond unreasonable, when you have an appointment. I understood if they need til Monday but a week. We weren’t even waiting for parts that was simply to just tell us why the sensor was on. The work is good but expect to wait a while. More

Excellent, friendly, knowledgeable staff. Fixed the issues and everything is working well!! Thank you very much Fixed the issues and everything is working well!! Thank you very much More

I selected Cumberland Chrysler due to the online reviews that were superior to the local Crossville dealership and I have not been disappointed even though Cumberland Chrysler is 30+ miles further away. that were superior to the local Crossville dealership and I have not been disappointed even though Cumberland Chrysler is 30+ miles further away. More

I was treated very well by the service department. I was a walk in and had my vehicle in and out in a very reasonable amount of time. I will continue to use this service department as long as the qual I was a walk in and had my vehicle in and out in a very reasonable amount of time. I will continue to use this service department as long as the quality of service remains the same. More