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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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December 02, 2022

Great service seamless on entry and scheduling for my repairs , I recommend them for sure More

by Dodge Dudem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words

December 01, 2022

Friendly, knowledgeable staff. Service department was amazing and got my car in and out in no time at all! I highly recommend Jason & the Chrysler Service/Express team. More

by jcrouch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

December 01, 2022

Instead of just putting the serpentine beslt back on, we wanted them to find out why it kept coming off. It slipped off again not far down the road. They did come to us then and take the Jeep back to the sh More

by Rtsunshinefl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your feedback

December 01, 2022

The service department cares about the customers and will go to great lengths to make them satisfied More

by firesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us a great review!

December 01, 2022

Great communication and completed on time. Drove it that morning and picked just a couple hours later. Will continue to do business here. More

by dylan.plush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant than you enough for taking the time to share

November 30, 2022

Friendly, immediate service. Answered all all questions. Always available by phone. Given updates as needed. Repair looks great. Wonderful service! More

by SCOTT-WEIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 25, 2022

First rate service team! I will always recommend them for all services and repairs. Two thumbs up!! More

by cherinjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Chris and Mile
Nov 30, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the recommendation

November 24, 2022

Great experience they are organized and experienced. Completed everything in atimely manner,highly recommend this dealership More

by fisherman1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maint /service personnel
Nov 30, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for sharing

November 24, 2022

Nice place and nice people. I went in and got an oil change and the Only thing was that for about a few days, I can smell oil burning from my car, like as if it was spilled on t More

by ROCCO-P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Davis
Nov 30, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share

November 23, 2022

Always explain things. Helped me when I needed immediate help. Service department really nice and have sincere interest in helping you. More

by ntrrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Mike
Nov 30, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks for the posting

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