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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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December 21, 2022

So impressed - I had to have my car serviced quickly as I’m traveling north for Christmas. I was told to bring it in right away whereas other dealers couldn’t take me for over a week. Service was completed More

by Mcaseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram as your service provider, and thank you for taking the time to write a review. I'm glad to hear our service department was able to accommodate you quickly and that you were pleased with the work they did. We hope you have a safe and happy holiday season

December 20, 2022

Always treat us with the upmost respect. Fair price an always on time . Great people More

by BCSAPP551259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and continued business, Cumberland Chrysler Dodge Jeep Ram. We're happy to have you as part of the family and appreciate your trust in us. We'll always do our best to provide you with a fair price and on-time service. Our team is committed to providing excellent customer service and we're glad to hear that we've been meeting your expectations. Thanks again for choosing Cumberland Chrysler Dodge Jeep Ram!

December 18, 2022

In and out no problems good service I will come back next time I need service More

by Hargismy
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to know that you had such a wonderful experience while vising our dealership.

December 17, 2022

Very efficient and friendly. Information on what is wrong and how much it costs to fix. Comfortable waiting room with tv and clean bathroom. More

by BATTLES423
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and 5-star review, Cumberland Chrysler Dodge Jeep Ram! We're so happy to have been able to provide you with excellent service and a well-pleased product. It's great to see our team living up to our name and bringing the best customer experience possible. Thank you for your business and we hope to serve you again in the future!

December 16, 2022

This was not a planned purchase, but they were very helpful not at all pushy, and they made it a very fast process. I was in and out in about 30 min. I will definitely do business with again. More

by Jvalentine1147
Recommend Dealer
Yes
Employees Worked With
Trent Anderson
Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're glad to hear that you had a positive experience with us, and we hope to serve you again in the future.

December 15, 2022

Getting behind the wheel after my alignment all my fears of palsy vanished! I no longer quiver when speaking and my hands no longer vibrate! Was I thrilled? Dawg on right! Thank You More

by OB1952TB
Recommend Dealer
Yes
Employees Worked With
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : names unknown
Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and five-star review, Cumberland Chrysler Dodge Jeep Ram! We're thrilled to read that you had a positive experience with our service team and that you're well pleased with the end product. It is our goal to always provide excellent customer service and we're glad to have been able to do so in your case. We hope you'll visit us again in the future!

December 11, 2022

Excellent Service team! Kind & pleasant doing business here Well pleased with the end product! Thanks More

by DOUBLECSHORTHORNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review of Cumberland Chrysler Dodge Jeep Ram, and for choosing us to service your vehicle. We're glad to hear that you had a positive experience with our team, and that you're pleased with the end product. We hope to see you again in the future!

December 07, 2022

Mike in service department was professional and concerned about my 05 PTCruiser. He found parts needed and all is well More

by JOWARD. Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martin: service
Dec 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram. I'm glad to hear our service department was able to take care of your vehicle and that you were pleased with the service you received. We appreciate your business and hope you'll come back to see us again in the future.

Dec 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

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December 06, 2022

Fast and efficient service. Very clean facilities. Knowledgeable service managers and personnel. Always a good experience. More

by JEFFSIBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martin
Dec 08, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, and for leaving such a positive review. We're glad to hear that you always have a good experience when you come to our dealership. Our knowledgeable service managers and personnel are one of the things that make us stand out from the competition. We hope to continue providing excellent service to you in the future.

December 04, 2022

All that I saw was so nice don’t wait long. I thank u so much More

by Patricia Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Davis
Dec 06, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks for sharing

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