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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews
Call Service Center (931) 287-2971

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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December 29, 2022

The best service ever always get my autos a complete look over and advise if I need other services. More

by hoytjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your vehicle service needs, and for taking the time to write a review. We're glad to hear that you had a positive experience and that we were able to exceed your expectations. It is our goal to always provide excellent customer service, and we're happy to know that we succeeded in this instance. We look forward to serving you again in the future.

December 29, 2022

Quick and easy. No appointment needed for oil change and tire rotation. Highly recommend. Reasonable price. More

by HSCHLEUNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Toyota, we appreciate your business! We're glad to hear that you had a great experience and will be back for your next servicing. Thank you for the feedback and we look forward to seeing you again soon!

December 27, 2022

Gary and Jesse take great care of my car. I know they make sure to check it. More

by pongocrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dobson, jesse
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Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Gary and Jesse are both excellent employees and we're happy to have them on our team. We appreciate your business and hope you'll continue to choose Cumberland Chrysler Dodge Jeep Ram for all of your automotive needs.

December 27, 2022

Fast friendly service. Always ready to go that extra mile. Be doing business there for years. More

by Anothernewone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your vehicle's service needs, and for taking the time to leave a review. We're glad to hear that you continue to be pleased with our service, and we appreciate the extra steps we take to answer your questions and communicate with you. We hope you'll choose us again for your next servicing needs. Thank you for your business!

December 23, 2022

Was fast and great to talk too. Didnt put a service sticker on windshield. Would have been nice to check on this. More

by thetoolboxlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, we appreciate it! I'm sorry to hear that our sticker placement didn't meet your expectations. We do try to place them in an area that is not obstructive to the driver's view, but I apologize if it was still a nuisance. Thank you again for choosing us and we hope to see you back soon!

December 23, 2022

Wonderful, can't say enough how polite, friendly appreciative they were of my business. I will go back for service. More

by sfgentry
Recommend Dealer
Yes
Employees Worked With
The man at service desk.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're thrilled to hear that you had a positive experience with our dealership and our team, and we appreciate your business. We hope to see you again soon!

December 22, 2022

Great experience! From the initial phone call, to the last, everyone was very kind and professional. They did exactly what they said they would, and called with detail More

by hcvinson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate it! We're glad to hear that our team was able to meet your expectations and that you were pleased with the service. We hope to see you again in the future.

December 22, 2022

Fantastic! ! Great! Great Experience !! Keep Up The Good Work!! You are the Best !! Thank- You More

by PAT.VICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not pay attention to who it was.
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business!

December 22, 2022

Everyone friendly and finished work in a timely matter. Enjoy be treated this way being an female and older. More

by meema324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for writing such a positive review. We're happy to hear that you had a good experience with our staff, and that your service was completed in a timely manner. We strive to provide excellent customer service for everyone who visits our dealership, and it's great to know that we succeeded in doing so for you. We hope to see you again soon!

December 21, 2022

Great service worked with me to get my car in as soon as possible. Thanks More

by brad739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're happy to hear that you've had a positive experience with us and our staff. We strive to provide excellent customer service and value every one of our customers. If there's anything we can do to improve your experience in the future, please don't hesitate to let us know. We hope to see you again soon!

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