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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews
Call Service Center (931) 287-2971

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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January 21, 2023

Went in for manufacturer recalls. Everything went well and picked up the vehicle several hours later. Nice staff. More

by philipadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to hear that our agent was helpful and fast in letting you know what to expect. We hope you had a great experience buying your new car and we look forward to seeing you again soon.

January 20, 2023

These folks are always friendly and provide excellent service. I would recommend them to anyone! More

by WINGFOOT1583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we're happy to have you as a customer!

January 20, 2023

Complete and total service they helped and were very courteous thanks j c d of Cookeville More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. I'm glad to hear that our agent was helpful and that you felt well informed about the process. We aim to provide excellent customer service and it's great to know that we were able to do so in this instance. We hope you'll consider us for your future automotive needs.

January 20, 2023

I’ll never buy a Jeep product again. Love my new Subaru Ascent! Saved me $12000 instead of a new Grand Cherokee More

by audiogearjunkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Shirk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager
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Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your review, and for choosing Cumberland Chrysler Dodge Jeep Ram. We're sorry to hear that you won't be buying a Jeep product again, but we're glad to hear that you love your new Subaru Ascent! Thank you for giving us the opportunity to serve you, and we hope that you'll come back and see us when you're in the market for another vehicle.

January 19, 2023

Took my jeep in and was greeted warmly. They took my order and made the repair quickly. More

by sfgentry
Recommend Dealer
Yes
Employees Worked With
Service department!
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Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write a review. We're glad to hear that you had a positive experience with our team, and that your repair was completed quickly. We appreciate your business and look forward to serving you in the future.

January 14, 2023

Helpful and fast agent wad great in letting us know what to expect and follow up More

by mamama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 28, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to hear that our agent was able to provide you with the information you needed and that you were pleased with the follow-up. We hope you'll visit us again in the future!

January 11, 2023

Very quick! Friendly employees!! Got me in and out super quick, with no appointment needed!! More

by mickismith21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Davis
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing Cumberland Chrysler Dodge Jeep Ram, we're glad to have you as part of the family! We're happy to hear that you've had a positive experience with one of our team members here, please let them know their efforts are appreciated. We hope to see you again soon!

January 11, 2023

Always so great when I come in for service! Quick, friendly, accommodating. Only place I ever go! More

by slarson514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to Cumberland Chrysler Dodge Jeep Ram, we're happy to serve you!

January 11, 2023

Great service. Reasonable pieces. Attention to detail. Friendly and knowledgeable staff. I'll be back. More

by CRAZYVOLFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in the Express Lane - 5 stars
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to share your experience. We're happy to hear that you had a positive experience with our staff, and that you found our prices reasonable. We pride ourselves on providing excellent service, and we're glad to know that we were able to meet your needs. We hope to see you again in the future!

January 11, 2023

Excellent service. Excellent work. Professional and friendly staff. I highly recommend this company. My vehicle looks new again. More

by Debistegman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
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Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, and for leaving us such a great review. We're happy to know that we always provide you with quick, friendly, and accommodating service. We hope to see you again soon!

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