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Cumberland Chrysler Center Inc - Service Center

Cookeville, TN

4.6
503 Reviews

503 Reviews of Cumberland Chrysler Center Inc - Service Center

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February 14, 2023

I was taken care of and had service promptly and was in and out in a timely manner ! More

by CANDICEHERREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martin
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing to do business with Cumberland Chrysler Dodge Jeep ram . We're happy to have been of assistance and look forward to serving you again in the future.

February 14, 2023

Very, very pleased they change the oil in two of my jeeps I will be back again. The service tech that took my information on the jeeps was very nice to deal with. More

by barnold5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we're happy to have been of service. We hope to see you again in the future.

February 11, 2023

Great service. Dropped the vehicle off. It was ready in 2hrs just like they said. Friendly and Professional. More

by jameswhite0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing to do business with Cumberland Chrysler Dodge Jeep Ram, and for leaving such a positive review. We're glad to hear that you had a good experience with our team, and we hope to serve you again in the future. Thank you!

February 10, 2023

It was very clean, and the customer service was excellent. Very affordable, and they took great care of my car. More

by ALAINA.E.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram takes pride in providing excellent customer service. We're happy to hear that you found our dealership and services affordable. We hope to see you again soon!

February 08, 2023

I always get good and quick service at the dealership. This time i was there because of having problems with one of my keys fo my challenger and?they reprogrammed it quick. The only problem that i have ha More

by DONCRABTREE5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate it!

February 06, 2023

Service personnel were attentive and polite. I respectfully appreciate this type of service. Thank you. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department and checkout.
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram and for writing such a kind review. We're so glad to hear that our service personnel were attentive and polite--that is exactly what we aim for! Thank you for your business and we hope to see you again soon.

February 02, 2023

This dealership is the absolute best around. They always treat me right and go above and beyond. More

by Dougcarr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Cumberland Chrysler Dodge Jeep Ram. We're happy to know that we've been able to exceed your expectations and provide you with an excellent customer experience. We'll continue striving to do so in the future. Thanks for choosing us!

February 02, 2023

The Service Department helped me out of a difficult repair issue. The part needed was on backorder and not available in Tennessee, Alabama or Georgia. I was able to secure an aftermarket part. They More

by Alyson 1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris and Mike in Service
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for writing such a positive review of our Service Department. Kris and Mike are both excellent employees, and I'm glad they were able to help you resolve your repair issue. We're grateful to have them on our team! Thank you for your business, and we hope you'll continue to choose us for all of your automotive needs.

February 01, 2023

Professional staff and great service. I had no appointment and was only there a little over an hour. More

by alisadpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for writing such a positive review. We're happy to hear that you have had a great experience with our service department, and that our staff has been friendly and welcoming. We hope you'll continue to choose us for all your automotive needs in the future!

February 01, 2023

Great service—ordered a part we needed and it arrived the next day as promised More

by WHYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown, service dept and parts dept personnel
Feb 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're happy to hear that you've had a positive experience with our staff and our service. We hope to see you again soon!

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