Cumberland Chrysler Center Inc - Service Center

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your vehicle repair, we really appreciate you choosing Cumberland Chrysler Dodge Jeep Ram. We're glad to hear our team kept you informed and helped get the hose you needed quickly. Our shop staff strive to provide excellent service and we are happy they met your expectations. We look forward to assisting you with all of your car needs in the future.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your glowing review of our service department and for highlighting our team at Cumberland Chrysler Dodge Jeep Ram! We're glad to hear that our team worked hard to leave you with a great experience. We're so happy to hear Jason and Mike were able to go above and beyond in their interactions with you – they'll be very pleased to see the kind words about them! We work hard every day to ensure that everyone who visits us leaves with positive memories, so thank you for taking the time out of your day to recognize our commitment to providing quality service. We hope you have a safe ride in your vehicle and we look forward to your next visit!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us your review and for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs all these years! We're happy that our help has made a difference in meeting your automotive needs. We pride ourselves on providing excellent customer service, and we are thrilled that you have enjoyed our waiting area as well as the friendliness of our staff. We hope you will continue to come back to us so we can serve you again in the future. Thank you for your loyalty, it is greatly appreciated!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! We are delighted that you have had a pleasant experience visiting us and we appreciate your business. It is a real pleasure for us to hear that our team is meeting your needs and being courteous. We take pride in our customer service here at Cumberland Chrysler Dodge Jeep Ram and it is great to know that this shines through during your visits to us. We look forward to assisting you again soon and if there is anything else we can do, please do not hesitate to let us know.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for leaving a 5-star review of your experience at Cumberland Chrysler Dodge Jeep Ram. We are glad to hear that Jason was able to make your Saturday visit enjoyable and successful. At our dealership, we strive to provide quality customer service and it is humbling when our customers appreciate the hard work we do. We value your feedback and look forward to having you back soon!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your excellent feedback! We're thrilled to hear that you had a great experience with Mike and our technician. It's very important to us that our customers feel at home and in good hands, so we're delighted that these felt like positive interactions for you. We appreciate your support, and we hope to see you again soon!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your experience with us at Cumberland Chrysler Dodge Jeep Ram and particularly acknowledging Josephs customer service. Our team is dedicated to creating the highest level of customer satisfaction, so we are delighted that Joseph was able to provide you with a positive experience and his expertise in answering your questions. We value our customers, and we are thrilled that you received exceptional service from Joseph during your visit. Your feedback is invaluable to us in helping ensure we continue providing our best customer experience.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a review, we really appreciate hearing how friendly and professional we are! We're thrilled to hear that you've always been taken care of at Cumberland Chrysler Dodge Jeep Ram. If there is anything else we can do for you please don't hesitate to reach out!

Cumberland Chrysler Dodge Jeep Ram responded

At Cumberland Chrysler Dodge Jeep Ram, we pride ourselves on providing a professional and timely service for our customers. We are grateful you found that experience in our dealership! We appreciate your feedback about having no additional services or sales pressure beyond what you had asked for. We want to ensure our customers receive the best possible service while they're with us so they can be confident they’re in good hands when they leave. Thank you again for taking the time to share your experience, we hope to have you back here again soon!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your experience with Cumberland Chrysler Dodge Jeep Ram! We appreciate your recommendation and are extremely pleased you had a positive experience. Our team works very hard to make sure that every interaction with us is enjoyable by ensuring our guests feel welcomed, taken care of and respected. We are delighted this was true in your case, and we are so glad that our service was fast and our service writer was friendly and professional. We will be sure to pass along your kind words. We hope you choose us again as we strive to provide excellent service each time you visit. Thank you for choosing Cumberland Chrysler Dodge Jeep Ram!