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Cumberland Chrysler Center Inc - Service Center
Cookeville, TN
503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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503 Reviews of Cumberland Chrysler Center Inc - Service Center
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April 21, 2023
I bought an oil change service contract for my car and was disappointed that even after the contract was applied I was still on the hook for $80.00. The purpose of the contract is to buy oil changes in bu was disappointed that even after the contract was applied I was still on the hook for $80.00. The purpose of the contract is to buy oil changes in bulk and save money. I'm definitely not saving any money with the purchase. More
by tracysplace2
Verified CustomerEmployees Worked With
I didn't work with Jason.
April 21, 2023
At the beginning the associate was putting so many barriers since I didn’t buy my keep there. He questioned me why I want to wait to the service to be done. I asked him if they would provide rides. He barriers since I didn’t buy my keep there. He questioned me why I want to wait to the service to be done. I asked him if they would provide rides. He said no. It was almost if the dealership was making me a favor… I told him I live in cookeville and was trying to make you guys my dealership. But he was not making it easier. More
by gervanmenezes
Employees Worked With
April 20, 2023
They have always been pleasant and helpful. The service has been very good. They do a good job. The service has been very good. They do a good job. More
by Cissy
Employees Worked With
April 17, 2023
Quick comfortable service. Just had a oil change and tire rotation. Didn't try to sell me anything else like so many other places. Keep up the good work and I will br back. Just had a oil change and tire rotation. Didn't try to sell me anything else like so many other places. Keep up the good work and I will br back. More
by chuckgates
Employees Worked With
April 14, 2023
Did everything I asked. Done well and very quick. Service writer Joseph was great. Will be back. Done well and very quick. Service writer Joseph was great. Will be back. More
by slhooper440
Employees Worked With
April 14, 2023
Broke down on interstate close to dealership. Limited 1500 less than a year old that local home dealership kept telling there was nothing wrong with. Shifted terrible and surged and jerked at slo Limited 1500 less than a year old that local home dealership kept telling there was nothing wrong with. Shifted terrible and surged and jerked at slow speeds. After breaking Down and towing to Cumberland they installed new Transmission and Truck driving better than when it was new! More
by kenkarlawyatt61
April 14, 2023
My parents and I have been customers of this dealership since they opened for business. We are very pleased with the team you have in place and the service that we have received over the years. Thank you. since they opened for business. We are very pleased with the team you have in place and the service that we have received over the years. Thank you. More
by cecilia_ducey
April 13, 2023
Lost a center cap from tire rotation after the 1st routine service. Didn’t mention it. 2nd routine service; didn’t rotate tires. Brought vehicle for warranty inspection, two separate times upon reques routine service. Didn’t mention it. 2nd routine service; didn’t rotate tires. Brought vehicle for warranty inspection, two separate times upon request. Service manager blames warranty claims for his poor communication skills. Had 3 phone conversations with no resolution. I no longer accept calls from them and do not use them for vehicle maintenance. More
by VC
Employees Worked With
