Cumberland Chrysler Center Inc - Service Center
Cookeville, TN
503 Reviews of Cumberland Chrysler Center Inc - Service Center
Very courteous and always good work. Prompt, knowledgeable, well documented information and explanation of work Prompt, knowledgeable, well documented information and explanation of work More
Cumberland Chrysler Dodge Jeep Ram has dependable caring service and an efficient team. I recommend to all. service and an efficient team. I recommend to all. More
The service department is prompt, knowledgeable, and friendly. They explained the terminology to me, and were eager to help. friendly. They explained the terminology to me, and were eager to help. More
Great, quick service. Even accommodated us by transporting us to a place we wanted to go while they serviced the car. Even accommodated us by transporting us to a place we wanted to go while they serviced the car. More
Shortly before my family and I were leaving for vacation to the Smoky Mountains, my car started having some major transmission issues. The first available appointment I could get anywhere was about a week a to the Smoky Mountains, my car started having some major transmission issues. The first available appointment I could get anywhere was about a week after we were scheduled to return. I stopped by the Jeep dealership to see if they would at least check to make sure that I had transmission fluid, and expressed my concerns about taking it up and down the steep mountains. They checked the fluid, ran diagnostics, and offered to let me leave it with them that day so they could thoroughly look over the car before my trip (despite already being fully booked with appointments). Sure enough, there was a crack somewhere in the transmission which was leaking fluid. They ordered parts for next day delivery and had my vehicle fixed the day before we left. They went above and beyond for me, as they do for all their customers. I can’t say enough good things about the service team at Jeep! More
Dropped off my car for a brake job (117k miles), they didn’t do it because the brakes aren’t ready yet didn’t do it because the brakes aren’t ready yet More
Great dealership and the people are always great and very professional will definitely go back professional will definitely go back More
Pleasant friendly taken care of right away. Clean excellent service taken care of right away Clean excellent service taken care of right away More
They always go above and beyond. I have been a customs for 18 years. Thanks to Chris, Mike and Jason! I have been a customs for 18 years. Thanks to Chris, Mike and Jason! More