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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

October 27, 2015

Purchasing a Jeep I was shopping for a jeep and wanted to stay in my home town, so I went to Cumberland Chrysler and Jeep. Great experience overall. Would highly recomm More

by Laurie Shockley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Norsworthy
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a car from Cumberland Chrysler Center. Our service department is a state of the art facility and you can expect the same level of customer service excellence from our service staff. You can always contact us below. We’ll see you soon, Respectfully, E Commerce Director Ryan Corner

October 27, 2015

Service turned into new car purchase. Had my 2005 Town & Country van towed here for service. Mike Martin was very helpful and went above and beyond. I told him I didn't trust my van anymor More

by DD Lazer Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Martin, Andy Claborn, Adam Eldridge
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

October 18, 2015

Excellent customer service Greg truly showed he cared. He answered all my questions and treated more like family. I am very pleased with the service I received and I am in love More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Greg Jordan
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

I am pleased to hear that Greg was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Chrysler Center, and welcome to the family! – Respectfully, E Commerce Director Ryan Corner

October 18, 2015

Easy, Painless, simple After picking a car took less then hour to process to keys in hand! They listen, patient, and made it easy! Looking forward to returning when need be. More

by Jwthweatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katie M., Mike Dickenson
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

October 08, 2015

Efficient and Effective Customer Service We had a wonderful experience at Cumberland Jeep today! Randy Callis provided superior customer service. He was honest and straight-forward. He gui More

by Jeep Patriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Your recommendation means a great deal to us, as we strive to provide all of our guests with a stand out experience. Please let us know if you have any questions regarding your new purchase! Respectfully, E Commerce Director Ryan Corner

October 07, 2015

Great Experience! My husband and I always purchase Dodge, Jeep, or Chrysler vehicles. We have purchased from the Sparta, Crossville, and Cookeville locations. Our purch More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Greg Jordan
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership. Your opinion matters to us. Greg is a big asset to our team, and I am so glad you had the opportunity to work with him. Respectfully, E Commerce Director Ryan Corner

October 03, 2015

new car we really had a good exp. with the sale staff Randy Callus was really helpful he put up with my bad jokes and the finance manager was a real nice guy More

by red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Dickenson, Tommy Booher
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Glad to hear you had a great experience with our staff. Our goal is to help every guest find the perfect vehicle. We appreciate your loyalty and hope you come back for all your vehicle needs. Respectfully, E Commerce Director Ryan Corner

October 02, 2015

This dealership is awesome. They were so helpful! Andy, our sales person spent so much time helping us. We had a certain budget we needed to stick with and he researched our options until we were able More

by CBlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

October 01, 2015

Thanks It's been a pleasure buying from Cumberland dodge would like to thank randy callus for all your help would buy from you again thanks More

by Truckerjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

September 29, 2015

Great car buying experience By far, this has been my best car buying experience. Randy Callis was extremely helpful and knowledgable, and he was never ever too pushy. I would def More

by Sholl5129
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Randy. We are so happy that you love your new purchase and look forward to working with you again in the future. Sincerely, Ryan Corner E Commerce Director

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