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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

January 02, 2016

amazingly welcoming experience Katy Mantone answered my text messages very promptly and was very courteous. Andy Claborn was very knowledgeable of his profession and found the best More

by devonhaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katy Mantone
Feb 01, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Andy and Katy are truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Brand new Jeep Grand Cherokee owner! Ryan and Mike at Cumberland Chrysler Center in Cookeville were both very friendly, knowledgeable, and eager to answer questions and provide assistance More

by Jeep GC 4X4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickenson
Feb 01, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

December 29, 2015

Comfortable, like being at home. I have now with my new 2016 Ram Longhorn, purchased 6 new vehicles in the last 4 years, all bought here at Cumberland Chrysler Center. I have always b More

by dannyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Phipps, Mike Dickenson
Jan 28, 2016 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Chrysler Center, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

December 24, 2015

Outstanding Performance I recently purchased a Dodge truck from Greg over there and the service that he provided was phenomenal! I recommend anyone looking to buy a car, truc More

by melowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jordan
Dec 28, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram! We are happy that Greg was able to help you with your new car purchase and hope you enjoy your purchase for years to come. Sincerely, Ryan Corner E Commerce Director

December 19, 2015

Excellent The dealership was very friendly to us. They provided us the excellent service and found us the right car. Jacob Alley helped us find the perfect car. More

by Dodge_guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Dec 28, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Jacob is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

December 18, 2015

Great Car Buying Experience! John was excellent in answering my questions and finding out the information that I had asked for. He went above and beyond to assist with my car buyi More

by Happy Jeep Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, John Fielden
Dec 19, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Mike, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

December 17, 2015

New vehicle purchase Purchasing a new vehicle was a pleasant experience. Katy was informative and helpful. Andy was laid back and easy going. The entire process was smo More

by RLowhorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katy Mantone
Dec 19, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your purchase! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Andy and Katy was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

December 17, 2015

Great Customer Service/ Ordered 2016 Jeep Sahara We had a great experience at this dealership. Great customer service. Prior to coming to Cumberland Auto Center we had a few different dealerships in More

by The Bunch family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike McCoin
Dec 19, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your buying experience working with Andy and Mike. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

December 15, 2015

good experience After a bad experience trying to buy a new Challenger at an out of state dealership, I went to Cumberland expecting another adversarial experience to More

by Challenger Scat Pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Phipps
Dec 28, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Chrysler Center. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

December 14, 2015

better than expected I stopped in on a fact finding adventure. After answering all my questions, my sales person tried to find what I wanted on their locator. It was not a More

by jim12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy, Bill, Bill Phipps
Dec 28, 2015 -

Cumberland Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Randy and Bill, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

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