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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

May 28, 2017

Disappointed Any dealership that will knowingly sell a vehicle that is unsafe to a first time mommy of a 5 week old baby is not a dealership I would want to send m More

by hblackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberta Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2017

Great experience and wonderful service from Paul Dean I had a great experience dealing with Cumberland Pre owned. Paul Dean took time all week to find and help put me in a great truck for the right price More

by Flatt, Chris2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Dec 16, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking time to leave us a great review! Congratulations on your purchase and we are pleased to hear Paul did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call!

Dec 16, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

March 30, 2017

Trade This was the first time doing business with them and it was the easiest trade that I have ever done. Everyone was helpful and courteous More

by Terry&Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

March 29, 2017

Waste of time and rip off This was the second time I've been there for service on a vehicle. It will certainly be my last. I brought a 2006 Charger R/T there several months ago More

by Les Looper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason D Wright
Apr 05, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

Les,you and I had been messaging back and forth a little in regards to the situation with your Charger. We had you down for an appointment last Friday to correct your alignment at no charge but never did see you...were you wanting to reschedule? Our service manager had been in touch with Dodge in regards to the oil and they recommend that the vehicle use 5W40 oil. As far as the scratches go we had planned on taking a look when you brought your car in on Friday. Please feel free to give me a call directly at (931) 520-4128 if you would care to bring the car in so we can get you fixed up.

March 21, 2017

Ryan found us exactly what we were looking for! Thank you for a stress free, no pressure, speedy-buying experience. We told Ryan what we were looking for and he found what we wanted. He has our r More

by Trish5973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Chrysler Center. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

March 04, 2017

Great experience The employees here are great, they were patient and did everything they could to get me into the truck i wanted. Overall a great place to shop for you More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

February 16, 2017

Ask for Roberta This dealerdhip was highly recommended by my family members, and I soon found out why. Roberta has a straightforward, no BS approach that I really lik More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you again for leaving feedback about your experience here at Cumberland Chrysler Center. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 07, 2017

Service Dept The guys in the service dept are very helpful and accommodating. They always explain and sometimes show me the problem. I never feel taken advantage o More

by Tania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hartbarger and Mike and Jason and Gary
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs. Respectfully, E Commerce Director Ryan Corner

February 03, 2017

Best experience buying a new jeep Best experience buying my new jeep. No pressure great pricing freindly atmosphere.. Greg and Randy are the best will definitely buy from Cumberland au More

by Bethsdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Jordan
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for this great 5-star review! Randy and Greg both are both great member of our team and we are glad to know that they went above and beyond to make sure you had an enjoyable car buying experience.

February 01, 2017

Highly recommended The people there are super nice, willing to help and very informative. In the future I would go to them and will refer all my friends! More

by Spicyspamiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Logan , Mike Dickenson, Greg Jordan
Apr 26, 2017 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

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