Cumberland Chrysler Dodge Jeep Ram
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Disappointed Any dealership that will knowingly sell a vehicle that is unsafe to a first time mommy of a 5 week old baby is not a dealership I would want to send m Any dealership that will knowingly sell a vehicle that is unsafe to a first time mommy of a 5 week old baby is not a dealership I would want to send my family and friends to. I bought a vehicle on Wednesday and it was FINE all the way from Cookeville to my home in Livingston. I parked the car and because it was just a secondary vehicle I did not drive it again until Friday when my brothers came in from Knoxville and we headed to the park. I didn't even make it a half mile down the road WITH ALL THE KIDDOS in the car and it just locks up in the middle of the road. No power, no ability to steer, nothing. Luckily this happened on a back road and not a main road so I was able to get us to safety before we got hit but had it been on a main road we may not have been so lucky. I am so absolutely disgusted at the fact that with this safety issue it still somehow happened to pass inspection?? My sales lady knew I had just had a baby and sold me this unsafe vehicle anyway. Buyer Beware. More
Great experience and wonderful service from Paul Dean I had a great experience dealing with Cumberland Pre owned. Paul Dean took time all week to find and help put me in a great truck for the right price I had a great experience dealing with Cumberland Pre owned. Paul Dean took time all week to find and help put me in a great truck for the right price that fits perfect within my budget. It is a beautiful Dodge Dakota and I plan on keeping it for a long time. I would recommend going to see Paul if your in the market for new or used he will take great care of you and make sure you find the perfect fit on what you are looking for to suit your needs or wants out of a vehicle. Thank you Paul Dean for the awesome service and getting me in what I needed! More
Trade This was the first time doing business with them and it was the easiest trade that I have ever done. Everyone was helpful and courteous This was the first time doing business with them and it was the easiest trade that I have ever done. Everyone was helpful and courteous More
Waste of time and rip off This was the second time I've been there for service on a vehicle. It will certainly be my last. I brought a 2006 Charger R/T there several months ago This was the second time I've been there for service on a vehicle. It will certainly be my last. I brought a 2006 Charger R/T there several months ago and got half xxx service and ended up having to re-do some of it myself. Today I brought a 2007 CHARGER SRT8 there few days ago with the same half xxx service and charged out the xxx. Had a alignment done cause the car pulled some to the left and steering wheel was off centered to the left, now the car wants to pull some to the right and steering wheel is off centered some to the right. Had the oil changed and they didn't even put the correct oil back in it, says right on the fill cap Mobile 1 Synthetic 0W40, not sure what brand they used but they put 5W40 in it. Also my wheel TPM sensors wasn't reading with my car, they couldn't even fix that and I told them what was wrong and needed done and got charged for it. Also when they flushed out the cooling system, I now have scratches on the front of my car and one of my SRT valve stem caps missing. Not a very reliable place to have your vehicle serviced and worked on. More
Ryan found us exactly what we were looking for! Thank you for a stress free, no pressure, speedy-buying experience. We told Ryan what we were looking for and he found what we wanted. He has our r Thank you for a stress free, no pressure, speedy-buying experience. We told Ryan what we were looking for and he found what we wanted. He has our recommendation. More
Great experience The employees here are great, they were patient and did everything they could to get me into the truck i wanted. Overall a great place to shop for you The employees here are great, they were patient and did everything they could to get me into the truck i wanted. Overall a great place to shop for your next vehicle. More
Ask for Roberta This dealerdhip was highly recommended by my family members, and I soon found out why. Roberta has a straightforward, no BS approach that I really lik This dealerdhip was highly recommended by my family members, and I soon found out why. Roberta has a straightforward, no BS approach that I really like. I simply told her what vehicle I wanted and what I could and couldn't do financially. In no time at all I was driving away in my new truck. Since the truck was getting registered in Texas, there was extra paperwork and several phone calls needed. Roberta took care of everything, and I am very satisfied with her and this dealerdhip. More
Service Dept The guys in the service dept are very helpful and accommodating. They always explain and sometimes show me the problem. I never feel taken advantage o The guys in the service dept are very helpful and accommodating. They always explain and sometimes show me the problem. I never feel taken advantage of-especially being a woman. They always work me in and get me out quickly. More
Best experience buying a new jeep Best experience buying my new jeep. No pressure great pricing freindly atmosphere.. Greg and Randy are the best will definitely buy from Cumberland au Best experience buying my new jeep. No pressure great pricing freindly atmosphere.. Greg and Randy are the best will definitely buy from Cumberland auto again More
Highly recommended The people there are super nice, willing to help and very informative. In the future I would go to them and will refer all my friends! The people there are super nice, willing to help and very informative. In the future I would go to them and will refer all my friends! More