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Cumberland Chrysler Dodge Jeep Ram
Cookeville, TN
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 827 reviews
March 05, 2020
The folks at Cumberland jeep(and also Toyota) are great to do business with. Mark at the jeep dealer is a great person to deal with. He had lots of patience and delt with us very professionally. I bought m to do business with. Mark at the jeep dealer is a great person to deal with. He had lots of patience and delt with us very professionally. I bought my sr5 Toyota a couple yrs back and was pleased with folks then also. More
by jtwiltse
Employees Worked With
February 18, 2020
Although it didn’t happen on our first visit we were able to reach a fair deal on our second. Logan, our salesman, was great In getting this deal finalized. He spent time thoroughly going thru features on t to reach a fair deal on our second. Logan, our salesman, was great In getting this deal finalized. He spent time thoroughly going thru features on the vehicle, which we appreciated. More
by Cardinal
Employees Worked With
Logan Allen
January 23, 2020
Helpful staff They will keep informed. Dealership has a comfortable waiting area. Easy to schedule a service visit. If you need service I would recommend this dealership. comfortable waiting area. Easy to schedule a service visit. If you need service I would recommend this dealership. More
by Rcstan1961
Employees Worked With
I did not work with a salesperson.
January 19, 2020
Excellent service, highly recommend David Gist Jr. very professional, purchased a Toyota Tacoma, in and out in less than an hour. If your looking for a New or Used vehicle I highly recommend them. professional, purchased a Toyota Tacoma, in and out in less than an hour. If your looking for a New or Used vehicle I highly recommend them. More
by steven.marler
Employees Worked With
David Gist Jr
January 06, 2020
I was very happy with the way Kris handled my service needs. They discovered most of my work was under warranty. Prompt, curious, and even give me a loaner for two days. Thanks for taking care of Servi needs. They discovered most of my work was under warranty. Prompt, curious, and even give me a loaner for two days. Thanks for taking care of Service. Ira Curry More
by Nationalenergydevelopment
Employees Worked With
Kris and others
December 16, 2019
Great customer service After having University Chrysler in Georgia fail to diagnose a broken transmission, Cumberland correctly and quickly repaired my car and it now runs l After having University Chrysler in Georgia fail to diagnose a broken transmission, Cumberland correctly and quickly repaired my car and it now runs like new again! In addition, I now have a 3 year, 100,000 mile warranty on the new transmission. All this following a second breakdown after getting to our home area in Tennessee with a vehicle that never should have been released as being fixed. More
by Tom
Employees Worked With
Jason and Mike in the service department
December 02, 2019
wife wanted new wiper blades on her truck My wife needed new wiper blades on her RAM truck, so went to see Mr. Gary in Service Dept., and he had tech put them on. Job done well. Thank you. My wife needed new wiper blades on her RAM truck, so went to see Mr. Gary in Service Dept., and he had tech put them on. Job done well. Thank you. More
by southern country
Employees Worked With
Mr. Gary Dodson
October 17, 2019
Great service Cumberland's service has been great every time I have taken my truck there for service and the couple of recalls I've had. They always take the time t Cumberland's service has been great every time I have taken my truck there for service and the couple of recalls I've had. They always take the time to explain everything that's been done and they let you know of things that may need to be checked soon but are of no immediate concern. More
by Jim
Employees Worked With
October 08, 2019
Outstanding service dept manager to staff - they let you know issues found and give accurate quotes !! All work is completed in a timely professional manner .. you can't go wrong with these guys and gals!! know issues found and give accurate quotes !! All work is completed in a timely professional manner .. you can't go wrong with these guys and gals!! More
by USMC VETERAN
Employees Worked With
Service Dept as a whole
October 01, 2019
Great! Great experience buying our car here and we normally do not enjoy the process! Very friendly and helpful salesman plus we got a great deal! Much bet Great experience buying our car here and we normally do not enjoy the process! Very friendly and helpful salesman plus we got a great deal! Much better than East Tennessee dealership those people are difficult! More
by Happy Jeep Owner
Employees Worked With
Chase Strunk
