Cumberland Chrysler Dodge Jeep Ram

The Ram dealership has always been outstanding in helping me over the last 8 yrs. however the customer service to include Mike in service who has a xxxx poor attitude toward customers. So was in process of b me over the last 8 yrs. however the customer service to include Mike in service who has a xxxx poor attitude toward customers. So was in process of buying a new truck from Ram ( a truck that was not on the lot but in process of being shipped since Sept 2020. Never committed to it and ended up buying from a Ford Dealership and even told the Ram sales guys to let sales manager now 4 days prior to receiving a call from said manager who also had a xxxx poor attitude when I told him I already bought a truck else where. Will still do business with the auto group itself but not with Ram ever again. More

The guys at Chrysler Dodge Jeep Ram always do a great job servicing my vehicle. This time Jessie called to let me know my tires were wore out and I needed to get new ones on before it gets icy. José had my n servicing my vehicle. This time Jessie called to let me know my tires were wore out and I needed to get new ones on before it gets icy. José had my new tires ordered that same day. Daniel helped too. Great group of people. More

Best servic dept I have ever delt with. Employees very friendly and nice. They get u an appt. Quick and get done very quick. 5 star service and employees friendly and nice. They get u an appt. Quick and get done very quick. 5 star service and employees More

I found friendly but not too overbearing sales I found friendly but not too overbearing sales department. Salesmen willing to work through buying differences with respect. A high quality informati I found friendly but not too overbearing sales department. Salesmen willing to work through buying differences with respect. A high quality information and explanation of the new vehicle features and safety operating instruction. More

Great dealership and people. I bought a Ram 1500 Bighorn. Mark and Ethan were exceptional in their handing of the purchase. Ethan explained all the various controls to me when I picked the truck up. Mark and Ethan were exceptional in their handing of the purchase. Ethan explained all the various controls to me when I picked the truck up. More

Went to get my oil changed here without an appointment, I got in and out very quick, very friendly staff, no contact service was great. Thanks Brandon Hall got in and out very quick, very friendly staff, no contact service was great. Thanks Brandon Hall More

Great dealership we had a great experience with Mark. Both Mark and the finance guy stayed passed closing to finish our deal. The owner even worked with us from his home via phone. Both Mark and the finance guy stayed passed closing to finish our deal. The owner even worked with us from his home via phone. More

Excellent service. Easy to get in and friendly service. I I i I I i I i I i I i I i I i i I I i I I i I i I i I i I i I i i More

Mark Garrett worked to locate the car I wanted and then picked it up for me. I had already sold my car so they gave me a loaner for a couple days. A+ service picked it up for me. I had already sold my car so they gave me a loaner for a couple days. A+ service More

I love taking my car to Chrysler Dodge Jeep Ram because they are efficient and courteous. They care about their customers, and they respect their customer’s time. I go out of my way to get my car serviced they are efficient and courteous. They care about their customers, and they respect their customer’s time. I go out of my way to get my car serviced there. More