Cumberland Chrysler Dodge Jeep Ram
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I bought a brand new Jeep Wrangler in 2020, Randy & Mark went above and beyond my expectations! I have went back for my oil changes & tire rotations & got right in & anything I ask to be checked, they were went above and beyond my expectations! I have went back for my oil changes & tire rotations & got right in & anything I ask to be checked, they were there for me! Recently, I had a wheel sensor to go out & it was back ordered unti Aug. 12th. They gave me a loaner to drive & on July 27th they called & had my Jeep ready to go! Jason had spent time calling different places till he found the sensor & got it & had my Jeep done in record time! I appreciate all these guys! They are always so kind to me! I will definitely buy from them again when the time comes! I give them top ratings-100%!!! More
Friendly and accommodating, best car buying experience ever! This is my third car from them! Easy to order what I wanted, as soon as it was in they contacted me! ever! This is my third car from them! Easy to order what I wanted, as soon as it was in they contacted me! More
The people at Cumberland Auto are the Best from the front door to the bay doors in the Service Department. My new Jeep Cherokee is the second car purchased from Cumberland Auto and I have been a customer in door to the bay doors in the Service Department. My new Jeep Cherokee is the second car purchased from Cumberland Auto and I have been a customer in the Service Department for 15 years! Thank you Jess Hamilton for being at my side!! More
Clean politeness quick service. I have dealt with Randy before in 2001 and my has dealt with him. Both my parents are retired uaw along with my brother in law before in 2001 and my has dealt with him. Both my parents are retired uaw along with my brother in law More
Easy drop off. Fast service and very friendly. Had a problem with my emblem falling apart. They took care of warranty and ordered a new one. problem with my emblem falling apart. They took care of warranty and ordered a new one. More
I bought my Jeep about 8 months ago and I’ve made about I bought my Jeep about 8 months ago and I’ve made about 3 or 4 returns for getting oil changes and have been extremely satisfied. Especially wi I bought my Jeep about 8 months ago and I’ve made about 3 or 4 returns for getting oil changes and have been extremely satisfied. Especially with Mark at the Cookeville location as he has always been very helpful. More
I have purchased 2 vehicles from this dealership and have both serviced there. Each time the vehicles have been serviced, the work has been exemplary. The vehicles were never given back dirty, no damage ever both serviced there. Each time the vehicles have been serviced, the work has been exemplary. The vehicles were never given back dirty, no damage ever occurred, and the work performed was completed to the highest expectations. I have, in the past, taken previously owned vehicles to other dealership service centers and have had issues such as scratched damaged rims, and spilled oil on the engine during servicing. Because of my past experiences, I’ve reviewed the work performed at this service center each time and have never found any flaws or damage to the vehicles. They have earned my trust and I no longer look over the vehicles after servicing. More
We had a great experience in the sales department. With Mark and the whole sales team. We felt no pressure to buy as you do at some places. Our questions were answered professionally. And all our needs wer Mark and the whole sales team. We felt no pressure to buy as you do at some places. Our questions were answered professionally. And all our needs were met, so we felt very comfortable in our purchase. When we left we felt like friends. More
Excellent sales and service experience. Would definitely recommend and will be a repeat client. The process was simple, competitive and pleasant. Randy and Mark were very helpful and provided An easy buying recommend and will be a repeat client. The process was simple, competitive and pleasant. Randy and Mark were very helpful and provided An easy buying experience. More
Awesome deal! Mark S. was excellent! Keith in the Awesome deal! Mark S. was excellent! Keith in the service department is very knowledgeable and always does a great job! Adam E. did a super job! W Awesome deal! Mark S. was excellent! Keith in the service department is very knowledgeable and always does a great job! Adam E. did a super job! What a great group of people! More