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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

July 31, 2021

I bought a brand new Jeep Wrangler in 2020, Randy & Mark went above and beyond my expectations! I have went back for my oil changes & tire rotations & got right in & anything I ask to be checked, they were More

by CaCa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Mark, Jason, Chris & 2 mechanics!
July 30, 2021

Friendly and accommodating, best car buying experience ever! This is my third car from them! Easy to order what I wanted, as soon as it was in they contacted me! More

by slarson514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience while visiting our dealership.

July 29, 2021

The people at Cumberland Auto are the Best from the front door to the bay doors in the Service Department. My new Jeep Cherokee is the second car purchased from Cumberland Auto and I have been a customer in More

by florida710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jersesha (Jess) Hamilton
Jul 31, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for the continued support over the years.

July 29, 2021

Clean politeness quick service. I have dealt with Randy before in 2001 and my has dealt with him. Both my parents are retired uaw along with my brother in law More

by mipal9052
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

We are grateful for you taking the time to share your experience with us and this audience

July 22, 2021

Easy drop off. Fast service and very friendly. Had a problem with my emblem falling apart. They took care of warranty and ordered a new one. More

by Dcov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Claborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership

May 25, 2021

I bought my Jeep about 8 months ago and I’ve made about I bought my Jeep about 8 months ago and I’ve made about 3 or 4 returns for getting oil changes and have been extremely satisfied. Especially wi More

by rwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share with us.

April 27, 2021

I have purchased 2 vehicles from this dealership and have both serviced there. Each time the vehicles have been serviced, the work has been exemplary. The vehicles were never given back dirty, no damage ever More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick service dept
May 08, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting, we appreciate the kind words

March 14, 2021

We had a great experience in the sales department. With Mark and the whole sales team. We felt no pressure to buy as you do at some places. Our questions were answered professionally. And all our needs wer More

by monique_duhamel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback

March 08, 2021

Excellent sales and service experience. Would definitely recommend and will be a repeat client. The process was simple, competitive and pleasant. Randy and Mark were very helpful and provided An easy buying More

by buttsbridge67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating!

December 10, 2020

Awesome deal! Mark S. was excellent! Keith in the Awesome deal! Mark S. was excellent! Keith in the service department is very knowledgeable and always does a great job! Adam E. did a super job! W More

by mrcstollett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s wonderful to know that you had such a great experience while visiting our dealership

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