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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

August 10, 2022

Clean, courteous staff. Never a issue with service done. Great hours. Reasonable wait times on busy days. Like this place as car service facility. Helpful when I call with More

by NRUSH28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for sharing

August 10, 2022

My dealership of choice for quality work highly recommended to my friends and family. 5 stars More

by kayro44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris hartbarger
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership

August 10, 2022

Mark was great! I look forward to doing business with Cumberland Jeep again in the future. More

by Egval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for posting this kind review

August 10, 2022

From the first message I sent to the time the car showed up in my driveway, must say it was an excellent experience. More

by ELIZABETHROSESEYMOUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We couldn't ask for nicer comments, thank you so much for taking the time to share

August 09, 2022

The service department at Cumberland has always done a great job maintaining my vehicles. I don’t worry about being stranded because I know they put care into their work. The waiting room is always clean More

by pongocrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

August 09, 2022

Service dept did a great job keeping me informed on the progress and problems found. More

by clbarber1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for taking the time to share

August 09, 2022

Very informative and courteous. Kept me informed. Fixed my problem. Excellent Service! Will Be Back! More

by rockintherockentertainment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not catch his name
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

August 09, 2022

They treat you the way a customer should be treated at a dealership! Great job guys! More

by sparroh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service folks too!
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for sharing

August 09, 2022

The people are so very nice. Make you feel like part of the family. Always timely in getting work done. If running behind they let you know how long you will have to wait. Wou More

by Readingbb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your experience while visiting our dealership

August 09, 2022

The experience was fast and efficient nice waiting area with friendly people and free coffee More

by RL422211
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We couldn't ask for nicer comments, thank you so much for taking the time to share

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