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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

August 17, 2022

Mark Shirk did a great job! I told him I was coming to look at one of his vehicles. By the time I got there he already had it washed and ready to go. He tried his best to mak More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're so glad that you had a great experience with our salesman, Mark Shirk. He's a great asset to our team and we're happy to hear that he was able to help you find the perfect vehicle. Thanks for choosing Cumberland Chrysler Dodge Jeep Ram and we hope to see you again soon!

August 17, 2022

The customer service was the best I’ve seen in a very long time. I would recommend the service department to anyone. More

by frog0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your automotive needs

August 16, 2022

Great people to come and see if you are looking to buy they are very helpful and nice More

by ETMSTHURMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for taking the time to share

August 15, 2022

Clean, safe , wait time is great. No attitudes, wifi available, tv in waiting room. Any questions on parts they take you there and get someone to help you I wish alot more places w More

by NRUSH28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Its great to know that you had such a wonderful experience when visiting our dealership

August 13, 2022

Always get my services here at this dealership ! Great crew! Highly recommend them. Always willing to help! More

by jmarcarthney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for sharing

August 13, 2022

Service was great and surprisingly the price was significantly cheaper than the normal shop my family uses. More

by bprusynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks for sharing

August 11, 2022

Salesman very helpful and was willing to help get answers to questions we had. Gave me his personal phone number to if I need help he will see to help us with our new purchase. More

by Sloftis1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your time and the extra effort it takes to provide your feedback

August 11, 2022

The service is great. The guys are friendly and knowledgeable. They don’t try to sell you a service you don’t need. More

by cwills07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks for this great review

August 11, 2022

Quick determination of specific problem with cost included. Estimation of time needed for repair that was spot-on. Helpful employees from start to finish. I can’t imagine a better experience anywh More

by Mike.bohannon63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your experience while visiting our dealership

August 10, 2022

Professional staff and service got me on the road quickly with no future down time More

by Davidalanjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 13, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share with our audience

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