Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cumberland Chrysler Dodge Jeep Ram
Cookeville, TN
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 827 reviews
Verified Customer
August 25, 2022
Well the service department is good and kind. Knowledgeable. However the salesperson Mark Shirk is dishonest. Upon purchase of my vehicle I worked out a spray in bed liner, tinted windows, and 3 Knowledgeable. However the salesperson Mark Shirk is dishonest. Upon purchase of my vehicle I worked out a spray in bed liner, tinted windows, and 3 oil changes. Upon requesting the oil change he completely ignored my requests, did not put them in the system- I would think someone buying a $50000 truck would get the honor of promises kept. And even though he supposed sent my truck for tinted windows they’re no darker than to begin with. More
by HEAVENMADE1972
Employees Worked With
August 25, 2022
One of the primary reasons we keep going back to Cumberland for all our car and truck needs, is their timely and reliable service department. We have been convinced over and over, that they are look Cumberland for all our car and truck needs, is their timely and reliable service department. We have been convinced over and over, that they are looking out for our best interests! Cumberland has, undeniably, the best prices and the best service department! More
by CONDREYB
Employees Worked With
Mike and Chris (Service Dept)
August 24, 2022
The service department at Cumberland is fantastic. Gary made sure to find the problem with my tire and it’s rare to find that kind of care at any dealership. I would recommend Cumberland over any plac Gary made sure to find the problem with my tire and it’s rare to find that kind of care at any dealership. I would recommend Cumberland over any place else. More
by pongocrazy
Employees Worked With
Gary Dobson
August 24, 2022
They always take care of me when I show up. Wouldn’t go anywhere else! Wouldn’t go anywhere else! More
by WPARTENHEIMER
August 24, 2022
Cumberland Chrysler Dodge Jeep Ram was a great dealership to work with. Straightforward, honest without any pressure. to work with. Straightforward, honest without any pressure. More
by Wstens
August 24, 2022
Great service took care of all my needs and treatment was professional and had me back on the road professional and had me back on the road More
by ROYCENRHONDA
