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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

September 15, 2022

David Gist was excellent. He got us in and out the door and fast service. Explained everything More

by BLAQ_BARBIE72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gist
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank You for the 5 star review!

September 15, 2022

Work was done in a very timely manner. The staff was very pleasant. The mechanic wasVery informative. More

by Ironmann39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for the great feedback

September 13, 2022

They were very nice and helpful. They did this in a timely fashion and ask me if I needed some water. More

by Connielou1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Cumberland Chrysler dodge Jeep Ram for your automotive needs

September 13, 2022

The service adviser at Cumberland Chrysler does a great job keeping my car maintained. He is always very knowledgeable and willing to answer any questions I have. He makes me feel like a person and not a n More

by pongocrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dobson
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate the time it took for you to write this review.

September 12, 2022

Service center is pleasant to deal with. Personnel are friendly and efficient. Staff listens to your concerns and recommend proper service seeking your approval before proceeding. Technici More

by HARTBARGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Kris
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thanks for your awesome review

September 12, 2022

Quick service a little disappointed that additional payment was needed on an oil change package that had been purchased previously More

by Challenger19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hartbarger
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are grateful for you taking the time to share your experience with us and this audience

September 12, 2022

Very responsive to my needs and my timeline. Communication by phone was thorough. Excellent job, Gary, nice to work with you. More

by ONEPARADOCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in service
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us a great review!

September 12, 2022

Best dealership in tn. no one can do a better job than these folks friendly people 👍 can't be beat. More

by BEARME4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Pippin
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your feedback

September 11, 2022

Very pleased with Randy Callis. Still not happy with Kia financial personnel (dusty) due to miscommunication and lies he told me . Had to drive 68 miles to confront him . More

by SUPERCAR1973
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share the good and the bad. We will be sure to pass this along to our team of managers for review.

September 11, 2022

Always helpful and friendly, have been dealing with them for over 20 years, no complaints More

by B.S.FERRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Happy to hear you had a great experience

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