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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
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1550 Interstate Dr

Cookeville, TN

38501

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Showing 827 reviews

September 21, 2022

Calm laidback environment. Got started and wrapped up work quickly. Friendly and helpful staff! Zero complaints here ! More

by miak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

September 21, 2022

Your service department is great! I didn’t have a service appt on a sat but needed my car checked out. They squeezed me in and did a great job. Thank you More

by RNBSNCONSULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 23, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your visit to our dealership

September 21, 2022

Very easy to work with. Drove in with no appointment and was able to have service done quickly. More

by BERNIE.COPELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 23, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your time and the extra effort it takes to provide your feedback

September 20, 2022

Pleasant and friendly staff. Took my car right in and gave me reasonably quick service for a Saturday. More

by d_sells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know. Service department
Sep 23, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share

September 20, 2022

Quick service,very nice staff,+o in the service department. The staff are always ready to help with your car problem. More

by bscarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary dobson
Sep 21, 2022 -

bscarver responded

Great Service

September 19, 2022

Awesome experience. Customer service seems to have gone by the wayside. Not so in this case. Thank you! More

by SUSANHOYRPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Davis
Sep 23, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words

September 18, 2022

Always efficient courteous reliable top quality work! I am not wild about surveys, don’t send any more please More

by shaverd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

September 16, 2022

The staff was very helpful. Friendly environment. The job was finished in a timely manner. More

by Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us online!

September 16, 2022

Very caring staff; Chris went above and beyond to help me with my problem. Thanks, Brian Carter More

by BRIANCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Pippin
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We can’t thank you enough for taking the time to share

September 15, 2022

They were very nice and helped me with the problems I was having with my Jeep very quickly! More

by dlmorgan312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember the name
Sep 19, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the for the excellent feedback

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