Back

Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews
With plenty of years of experience, the team at Cumberland Chrysler Dodge Jeep Ram is more than prepared to handle all of your automotive needs. We're proud to be Cookeville, Tennessee's go-to dealership. Not only do we have a wide array of new cars, trucks, and SUVs, but we also have a selection of used cars that are bound to find in your budget and lifestyle. Plus, we have years of superior customer service skills on our side. Whether you're from Crossville or Sparta, TN, we want you to leave our lot with all your needs taken care of. Call our team to get the ball rolling.
Contact Dealership

1550 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 827 reviews

October 29, 2022

Got my Jeep done quicker than scheduled! Parts came in on time and they left like it like new. More

by Eddie.gama96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for sharing

October 28, 2022

Just stopped in without an appointment for an oil change. Was told that it might take about an hour but they had me ready to go in about 35-40 minutes! More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your feedback

October 27, 2022

I was overwhelmed at how quickly I was able to get my car in for service. The express service truly is express. Technician was polite. More

by JODY.RIVETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate your five-star review of our dealership

October 27, 2022

I am a senior and I really appreciate the politeness of all of Cumberlands staff. They listen to my problems with my Fiat and quickly let me know what is the best way to keep my auto running and dependabl More

by dltempleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sweet cash out lady- loved her, Chelsea Davis
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your experience with our dealership

October 27, 2022

Very Professional Very Detailed Work. Fast Friendly Service. Made My Accident Incident Easy. Always Excellent Work! More

by rockintherockentertainment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the Above
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We cant thank you enough for taking the time to share

October 27, 2022

I have been bringing my 2016 EcoDiesel Dodge to the service department for four years. Love the service, very helpful and always on top of the game. More

by Lhunley270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback, we truly appreciate it!

October 26, 2022

Gary met me with a warm smile and welcoming words! The excellent customer service will keep me coming back! More

by B-Cookeville 2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary at express lane
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

It's great to hear that your visit with us earned a 5-star rating

October 26, 2022

Extremely fast and very helpful with our situation that occurred with our jeep grand Cherokee. More

by ANDREWIBELL1477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Shirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us

October 26, 2022

They were fast, friendly, and very professional. I will definitely be back. Always willing to work my car in for appointments. More

by rjjaquess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

We are grateful for you taking the time to share your experience with us and our audience

October 25, 2022

They are knowledgeable, professional, and courteous. They have always treated me fairly and strive to get my service completed in a timely manner. More

by jvet57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris, Mike, Jason, and Daniel
Oct 25, 2022 -

Cumberland Chrysler Dodge Jeep Ram responded

Your marvelous review means a lot to us

...
37
...