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Culver City Volvo Cars- Service Center

Culver City, CA

4.9
567 Reviews

567 Reviews of Culver City Volvo Cars- Service Center

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September 04, 2019

Great service and extremely fast I had a strange issue with the door key taking a while to activate and dropped off the car for service on Friday night. The car was ready and fixed on More

by Soheil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Torres
Sep 04, 2019 -

Culver City Volvo Cars responded

Hi Soheil! We take pride in providing great service and are so happy you had a wonderful experience. We look forward to working with you again. -The Culver City Volvo Cars Team

September 03, 2019

Professional and expeditious service Great service explaining the issues well and and getting it done in a timely fashion. Really helps when Volvo provides a loaner vehicle. Highly recomm More

by Soren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Culver City Volvo Cars responded

Soren, Thank you for taking the time out to leave a wonderful review. We are delighted to hear you had a good experience. -The Culver City Volvo Cars Team

September 01, 2019

Friendly service representatives The service representatives at this dealership are always nice, and the complimentary Lyft rides from and back to the shop from home are very convenie More

by Connie E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Melendez
Sep 04, 2019 -

Culver City Volvo Cars responded

Connie, Thank you for your review and kind words for our service representatives. We look forward to working with you again. -The Culver City Volvo Cars Team

August 30, 2019

Super convenient Made my appointment two days before. Dropped my car off in the morning, was offered a shuttle (declined). Missed the call when my car was ready. Ca More

by git274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Culver City Volvo Cars responded

Thank you for leaving such a wonderful review of our Culver City Volvo service department. We take pride in the service we provide and are pleased that our effort is shining through. We look forward to seeing you on your next visit. -The Culver City Volvo Cars Team

August 25, 2019

See below You are the best, absolutely. Doing the job needed, precisely. Return the car very clean. Answer my questions clearly. I enjoy the visiting every More

by chin888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Culver City Volvo Cars responded

Thank you for taking the time to leave us such an excellent review! We take customer service and your time very seriously and are happy you will be back to visit us again. -The Culver City Volvo Cars Team

August 24, 2019

Service Repairs I highly recommend this dealership based on the excellent service that I received from the Service Advisor, Steven Ruiz. He was very thorough and pro More

by mk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 27, 2019 -

Culver City Volvo Cars responded

Hello, Thank you for leaving such a glowing review of our service department. We take pride in the services we provide and are pleased that our attention to detail is shining through. All of us at Culver City Mazda value customer service and are so thankful for your recommendation. Come again soon.

August 23, 2019

Terrific - The best dealer in the LA area I have leased several cars for Culver City Volvo and always have an excellent experience. Service is excellent as well - courteous, fast and work wel More

by volvogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Culver City Volvo Cars responded

Thank you, VolvoGirl, for such an excellent review!! All of us at Culver City Volvo value your safety, your time and your patronage. A terrific experience is everything and we are so happy the we have been consistently able to exceed your expectations! Have you seen that the 2020s are already arriving?? Come in and check them out. :) -The Culver City Volvo Cars Team

August 21, 2019

Always the best dealer on the west coast Servicing my car at Culver City Volvo is a no brainier. I actually chose this one over others closer to me because of the past level of service they More

by Oregonskater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Torres
Aug 27, 2019 -

Culver City Volvo Cars responded

Thank you for leaving such a great review of our Culver City Volvo service department. We take tremendous pride in the services we provide and are pleased that our attention to detail is shining through. We know you have a choice when selecting a dealership and we thank you for selecting us. We look forward to seeing you on your next visit. -The Culver City Volvo Cars Team

August 21, 2019

Great experience Great experience. The service is really professional. They only suggest what they feel you do need. They won’t mislead you for extra money cost. More

by PZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Culver City Volvo Cars responded

We thank you for taking time out of your busy schedule to give us such positive feedback. Our team, here at Culver City Volvo, is dedicated to providing all of our guests with the best customer service and pricing. We are interested in earning your trust and repeat business. Visit us again soon. The Culver City Volvo Cars Team

August 21, 2019

Mechanical repairs Had to delay getting some repairs done because of income/cash flow. (I’m freelancing)Quick work on long needed repairs. Fair pricing, excellent servic More

by csykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Culver City Volvo Cars responded

Thank you for such a kind review! We know that there are many factors that can delay a needed service appointment and are so pleased that we were able to help you, when the time was right. We value customer service highly and are happy we were able to come through for you. Looking forward to seeing you in January! - The Culver City Volvo Team

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