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Culver City Mazda - Service Center

Culver City, CA

4.8
1,817 Reviews

1,817 Reviews of Culver City Mazda - Service Center

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October 01, 2024

I purchased my last two cars here and I service my car here and both experiences have been wonderful. More

by ARASH.ESFANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Culver City Mazda responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 26, 2024

Great dealership, service was prompt and very good. Customer service is one of the best I’ve ever had for car dealerships More

by PAYTONBROWN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Mazda responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

September 26, 2024

Value me as a customer. Understand that my time is valuable. They do good work and are helpful with suggestions and scheduling future work. More

by MARTYATHW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Mazda responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 24, 2024

Miguel was amazing. The dealership has really gotten their xxxx together with regard to timing. I was in and out in 2 hours which was fantastic. Previously, it took ALL More

by DRLISAWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Mazda responded

We appreciate your kind review of our team and understand your frustration about the battery. Thank you for allowing us to earn your business.

September 21, 2024

Richard Tran Was very hands-on, very professional and a asset to Mazda he deserves raise More

by BWOODS0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Trans 10 Stars
Sep 30, 2024 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Richard was able to help make your visit a great one! Don't hesitate to reach out if you have any questions.

September 20, 2024

I was extremely impressed with Jonathan’s communication and attention to my receiving top notch service. More

by JORENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez, service department
Sep 30, 2024 -

Culver City Mazda responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Culver City Mazda!

September 20, 2024

It was easy to check in. Miguel let me know when my car was ready. Nice waiting area and close to other places like Starbucks. Had to wait 2.5 hours for standard service. More

by LISAKARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Mazda responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

September 18, 2024

Rich was a fantastic service provider and the car wash is a big reason I come here. Minus one star for the service taking 90+ more than estimated, but thankfully I wasn’t in a hurry. More

by BENBLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Sep 18, 2024 -

Culver City Mazda responded

We're happy you found our staff to be so supportive during your experience. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

I brought my car in for a back window replacement recently. Miguel handled the communications with the glass company very well. Once the installer arrived, the job was completed very quickly. Miguel More

by MUMFLESHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service to our customers. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

September 16, 2024

Everyone is very courteous and professional. I love the fact that they send me a video showing the problems along with a simple and straightforward report on my vehicle. Culver City Mazda is the More

by KIMKARISDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Culver City Mazda responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

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