Back

Culver City Mazda - Service Center

Culver City, CA

4.8
1,817 Reviews

1,817 Reviews of Culver City Mazda - Service Center

Sort by
October 28, 2024

Great experience at Culver City Mazda. Ian was super helpful and responsive. Love that they provide Lyft transportation. More

by MARTHA.SPELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Oct 28, 2024 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience! Don't hesitate to reach out if you have any questions.

October 28, 2024

No complaints. Was able to get an appointment in the same week of my call. Service was completed in a short time. Customer was treated respectfully. More

by DKWARK190
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 27, 2024

The service was good , staff were friendly and helpful . No more issues with my tire More

by serrn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Oct 28, 2024 -

Culver City Mazda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 24, 2024

Very helpful and kind staff! ! They even called me a Lyft too and from the dealership, washed my car, and were very responsive and attentive. Best experience at a dealership. More

by haley.donegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Oct 25, 2024 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

October 23, 2024

Service person Ian was very helpful. Miguel has worked with me in the past and he is also very helpful and informative. More

by LESLIESMITHESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Oct 23, 2024 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

October 23, 2024

This being my initial visit, expectations were minimal. Previously, I was a Galpin fan. The only issue I found was receiving the bill at close to the service list and suggestion. Having been there for 2.5 More

by marchullman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran - Service Dept - 3.95
Oct 23, 2024 -

Culver City Mazda responded

Thank you for your kind rating, Marc. We are sorry to hear that your experience was anything less than great and understand your frustrations. Thank you for letting us know, we appreciate the feedback.

October 22, 2024

They were very fast and thorough. They even sent videos of the inspection of the car. I’m very happy with the service. More

by soheil.rafatirad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 23, 2024 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 21, 2024

Thank you Culver City Mazda for great service. The team assessed my issue & updated me as needed. My service rep Rich was professional, courteous & helpful. More

by dvprobag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 22, 2024 -

Culver City Mazda responded

We're so happy to hear you had a wonderful experience. Thank you for the great review of Rich ! We'll be sure to let him know to keep up the good work.

October 21, 2024

They have always been very thorough in their inspections. It is easy to get an appointment even as a walk-in. I love the fact that they provide Transportation from and back to the dealership, so you do not n More

by madmanmuntz88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Culver City Mazda responded

Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.

October 19, 2024

Excellent service always, exceedingly convenient and better than most service. Love their car was service. More

by MIEKOVENICE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Oct 22, 2024 -

Culver City Mazda responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Culver City Mazda and we hope to see you again.