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Culver City Mazda - Service Center

Culver City, CA

4.8
1,877 Reviews

1,877 Reviews of Culver City Mazda - Service Center

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January 31, 2025

I have been taking my Mazda Cx-5 to the Culver City dealership for 8 years. Miguel Champagne has been my service advisor in the last few years. He has excellent customer service skills, very pleasant a More

by RTINASM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Culver City Mazda responded

Thank you for your loyalty over the past eight years! We're thrilled to hear that Miguel has provided you with excellent service and a great experience. His knowledge and dedication truly make a difference, and we’ll be sure to share your kind words with him. We appreciate your continued trust in us and look forward to serving you for many more years!

January 29, 2025

Professional efficient and happy that they had Uber service to take me home and bring me back More

by adrian.moujan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Culver City Mazda responded

Thank you for your positive feedback! We're so glad to hear that you had a professional and efficient experience with us, and that our Uber service made your visit more convenient. We appreciate your kind words and are here if you need anything else!

January 29, 2025

Jonathan and the team are amazing - he is friendly, professional, patient, and explains everything in detail in a way I can easily understand. Love the video walk through of the car and the Lyft servic More

by sdkjhksJDHFLisuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Culver City Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Jonathan and the team continue to provide you with excellent service and that you appreciated the video walk-through and Lyft service. Your continued trust in us over the years means the world, and we’re grateful for your recommendation. If you ever need anything, we’re always here to help. Thanks again for being such a valued customer!

January 29, 2025

I am very pleased with the dealership from a performance standpoint and personnel. I like the video breakdown. I am impressed with Miguel in many ways. He is straightforward and knowledgeable. He communicat More

by M.ABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Culver City Mazda responded

Thank you for your wonderful review! We're so glad to hear that you're pleased with both the performance and personnel at our dealership. Miguel will be thrilled to know you appreciate his straightforwardness, knowledge, and excellent communication. We’re lucky to have him on the team! Your trust means a lot to us, and we look forward to serving you again in the future.

January 27, 2025

Fast service on a normal Saturday, app approvals, and complementary Lyft rides made the experience smooth More

by James
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Culver City Mazda responded

Thank you, James! We're glad to hear that your experience was smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

January 25, 2025

The dealership itself had a bright and welcoming atmosphere. Very clean, pristine, and modern. Arlene, Tony, Kervin, and Victor were great folks who added positivity, clarity, patience, and enthusia More

by MARIAH.WALSHTHS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Dansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervin
Jan 28, 2025 -

Culver City Mazda responded

Thank you for your wonderful review! We're so glad you enjoyed the bright and welcoming atmosphere at Culver City Mazda. Arlene, Tony, Kervin, and Victor will be thrilled to hear your kind words! It was our pleasure to make your car-buying experience positive and seamless. Enjoy your new ride, and welcome to the Mazda family! 🚗✨

January 24, 2025

The staff was very professional once I was checked in. The day of my appointment there service department seemed to be very much overbooked. More

by CTINABROBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our professional staff. We apologize for any delays you experienced due to a busy service day, and we appreciate your understanding. Your comments will be shared with our team to help improve our scheduling and service efficiency. We look forward to assisting you again!

January 24, 2025

Very considerate and understanding to our needs. Explained everything that had to be done to vehicle More

by GARYBUB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your kind review! We’re glad to hear that our team was considerate and thorough in explaining everything needed for your vehicle. We appreciate your trust and look forward to serving you again!

January 24, 2025

I had a warranty issue and Miguel took great care of us. Even provided us with a loaner while everything was taken cared of. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're so glad to hear that Miguel took great care of you and provided a loaner while your warranty issue was handled. We strive to make sure our customers have a smooth experience, and we appreciate your trust. If you need anything else, don’t hesitate to reach out!

January 23, 2025

Jonathan is amazing! He's always friendly, knowledgeable, and easy to reach whenever I have questions about my car. Even though I bought my car from another dealership, I More

by renabraud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeters
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that Jonathan has provided you with such great service and that our greeters have added to your positive experience. We truly appreciate your loyalty to our team, and we’re always here for any questions or needs you may have in the future. Looking forward to seeing you again soon!