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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews
Call Service Center (213) 328-2897

1,565 Reviews of Culver City Chevrolet - Service Center

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December 10, 2024

I when in for a oil change the guy told me 2and a half hour he's never called me l had to call 3 times no help got my truck back 5 hours later and the cashier was not to nice More

by HAVETOBESEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Ramirez
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Dec 23, 2024 -

Culver City Chevrolet responded

I'm sorry to hear about your experience with the oil change. We strive for timely service and courteous interactions, so it's disappointing that we fell short during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 08, 2024

Absolutely second to NONE! Truly a family of employees working together as ONE unit. Keep on Keeping ON! More

by Newby33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Culver City Chevrolet responded

We're delighted to hear you felt the family atmosphere at Culver City Chevrolet! Thanks for sharing your experience with us.

December 07, 2024

I brought in my Volt because it would not charge. Dealer determined it was a software problem on my over 11 year old car, and fixed it on warranty. They gave me an Uber certificate to return to get m More

by ROBERTS13
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rathman
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Dec 09, 2024 -

Culver City Chevrolet responded

We're delighted to hear that our team at Culver City Chevrolet was able to resolve the issue with your Volt and provide you with a seamless experience. Thank you for sharing your positive feedback!

December 07, 2024

This is the best place to get your car fixed and service I recommend it because the service is very good More

by davidbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Culver City Chevrolet responded

David, thank you for recommending Culver City Chevrolet! We're glad to hear that you're satisfied with our service. We look forward to assisting you again in the future!

December 06, 2024

They didn’t check my tire pressure coolant level only changed the oil and that was it More

by mrb65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Culver City Chevrolet responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 04, 2024

The beginning since you drop off your car until you pick up your car so wonderful go to customer service good teamwork More

by Mengesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Culver City Chevrolet responded

Mengesha, we're delighted to hear that you had a wonderful experience with our team at Culver City Chevrolet. Thank you for highlighting the great teamwork and customer service!

December 04, 2024

Staff itself is ok but when you need help they won’t help you. Unfortunately like every dealership it’s all about money and us as consumers get finessed. More

by Joselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Dec 05, 2024 -

Culver City Chevrolet responded

Joselin, I understand your concerns and appreciate the feedback. We strive to provide assistance at all times, so it's disappointing to hear this was not reflected during your visit. I'd like to step in and assist you. Please feel free to reach out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 03, 2024

Great service, it was just difficult getting in touch with a live person to make an appointment. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 03, 2024 -

Culver City Chevrolet responded

Thank you for leaving Culver City Chevrolet a four-star review! We appreciate your feedback on our communication and will work to improve it!

December 02, 2024

Always fast service. Friendly advisors who give you options without pressuring you which I appreciate. More

by tlg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Ramirez
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Dec 03, 2024 -

Culver City Chevrolet responded

We're delighted to hear that you appreciate the fast service and friendly advisors at Culver City Chevrolet. Thank you for sharing your positive experience with us!

December 02, 2024

Very excellent service. THE SERVICE ADVISOR WAS VERY HELPFUL AND COURTEOUS. Thank you for the good work. More

by Carlvegas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Culver City Chevrolet responded

We're delighted to hear about your positive experience with our service advisor at Culver City Chevrolet! Thank you for acknowledging the excellent service and support. We look forward to serving you again in the future!

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