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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,564 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

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December 18, 2024

My experience was terrific. I checked the car in and waited in the lobby where they had a coffee machine and a counter where I could work while I waited. It was comfortable with More

by kevfx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Culver City Chevrolet responded

We're delighted to hear that your visit was comfortable and productive at Culver City Chevrolet! It's great to know you enjoyed the amenities while waiting for your car. Thanks for sharing this positive experience with us, Kev!

December 16, 2024

Miguel was great. He finished way ahead of schedule and love that CC Chevrolet now has complimentary car wash service. More

by SGROVEMEISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Culver City Chevrolet responded

We're delighted to hear that Miguel exceeded your expectations and you enjoyed the complimentary car wash service at Culver City Chevrolet. Thank you for sharing your experience with us!

December 14, 2024

I purchased my car at this dealership and have been going there for service for years. At the beginning, I would bring my car in and any available service writer would help me but, from the minute I met Jord More

by INFO@STEVEZEE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Culver City Chevrolet responded

Thank you for your loyalty to Culver City Chevrolet and for highlighting Jordan's exceptional service! We're delighted to know she has consistently provided honest, friendly, and efficient care. We look forward to continuing this great relationship with you!

December 14, 2024

Jordan was fantastic. Very helpful and communicative. Grateful for her assistance. Fifteen word minimum is pretty wild. More

by eendress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Culver City Chevrolet responded

We're delighted to hear that Jordan provided fantastic service at Culver City Chevrolet! Thank you for sharing your experience, and we appreciate the feedback. Safe travels in your new vehicle!

December 14, 2024

Me encanta ir al diler de culver city chevrolet por el servicio que dan lo hacen centir en familia excelente servicio More

by hersonruano18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No me acuerdo si mostrarán fotos si lo conociera
Dec 16, 2024 -

Culver City Chevrolet responded

Gracias por compartir su experiencia! Nos alegra saber que se siente como en familia con el servicio de Culver City Chevrolet. Siempre estamos aquí para ayudarle cuando lo necesite.

December 14, 2024

Terrible service! Had my car for months. Terrible communication. Returned it in dirty condition with spider webs on mirrors. And only after I went to the VP of GM’s cu More

by lhjohnson225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio - totally incompetent and lacks basic communication skills
Dec 23, 2024 -

Culver City Chevrolet responded

I apologize for the inconvenience you experienced with our service. This is not the level of care we strive to provide, and I'm sorry for any frustration caused by poor communication and vehicle condition upon return. Please reach out if you'd like to discuss this further or have additional concerns. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 13, 2024

It was a pretty cool experience for what it's worth nice atmosphere and they work quickly nice More

by teemoney96.tf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Culver City Chevrolet responded

Thank you for your feedback for the Culver City Chevrolet team. We appreciate your support!

December 13, 2024

Seems like a great place for services like oil changes and brakes. But not for any major repairs, also paid 300 bucks to be told they couldn’t fix my car so that was a little frustrating. Had to go pay mo More

by nicscam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Culver City Chevrolet responded

Thank you for sharing your experience. It's great to hear that our services like oil changes and brakes met your expectations, but I apologize for any frustration caused by the diagnosis fee without a resolution. We strive to provide value in all aspects of service, so please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 10, 2024

Service was not terrible but slightly different from what I remember in the past, I asked for an inspection of my vehicle but did not receive the recommendation sheet even after I asked for it, service stick More

by BFLYKISSES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Culver City Chevrolet responded

Thank you for sharing your feedback with us. At Culver City Chevrolet, we aim to provide a seamless experience and apologize for the oversight regarding the recommendation sheet and service sticker. Your comments are valuable, and we'll work on improving these details in future visits!

December 10, 2024

Gio was great made sure I was well taken care of as always appreciate your service God bless More

by WESTLACJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Culver City Chevrolet responded

Thank you for the great review and for sharing your kind words for Gio. We look forward to seeing you again at Culver City Chevrolet!

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