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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,515 Reviews

1,515 Reviews of Culver City Chevrolet - Service Center

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November 21, 2024

Jordan was amazing and provided all the answers to my questions. I really appreciated that. More

by cgarcia30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Culver City Chevrolet responded

Thank you for leaving Culver City Chevrolet a 4-star review! We are thrilled that Jordan provided excellent service.

November 20, 2024

Issaic was such a nice sales man. He made sure I got the car I wanted AND needed. If I need anything else I’ll be sure to be back. Gonna go enjoy my Honda now. More

by margaret ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Nov 20, 2024 -

Culver City Chevrolet responded

Margaret, we're delighted to hear that Issaic provided you with such a positive experience at Culver City Chevrolet. Enjoy your new Honda and feel free to reach out if there's anything else we can assist with!

November 18, 2024

They took care of my truck’s problems with no appointment. The service was professional and fast. More

by franksmithsr519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Culver City Chevrolet responded

Thank you for choosing Culver City Chevrolet, we appreciate your positive feedback!

November 17, 2024

Simple repair take took them 45 days to repair. Charged me around $300 for inspection, After 45 days said "there is another problem we didn't saw " and ask for another $300 for inspection More

by info@gatesexpress.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Nov 24, 2024 -

Culver City Chevrolet responded

It's disheartening to hear about your experience with the repair process. We strive for timely and transparent service, so it's concerning that we fell short in this instance. Please reach out if you'd like to discuss this further or have any other concerns; we're here to help make things right. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 17, 2024

Service Check in , pleasant. Time of work being done much longer than quote: unexpected backup More

by Baengel2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Ramirez *****
Nov 24, 2024 -

Culver City Chevrolet responded

Thank you for this high-star rating. We truly appreciate your patience and your feedback. We hope to see you again in the future!

November 16, 2024

Good attitude and communication. Issues with the integrity of auto industry and treatment towards consumers More

by RO#38259
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor:Juan Ramirez , Technician: Marco Garcia
Nov 24, 2024 -

Culver City Chevrolet responded

Thank you for sharing your feedback. We strive to maintain integrity and treat our customers with the utmost respect, so it's concerning to hear about your experience. Please feel free to reach out if you'd like to discuss this further or have any questions. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 16, 2024

David was extremely helpful, upfront with the time line and let us know once the mechanics were done. More

by LuisFRod63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reye
Nov 18, 2024 -

Culver City Chevrolet responded

We're delighted to hear that David provided such helpful and transparent service at Culver City Chevrolet. Thank you for sharing your experience with us!

November 14, 2024

Horrendous experience. Run don’t walk from this service center. The person I dealt with was incapable of letting me explain what happened to my car and told me it wasn’t po More

by RunDontWalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Everything went well and I got a nice car with a good deal. But delivery was late and didn't receive my charger for ev car and second key yet. More

by Ok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Too much waiting I make appointments but still wait for more then 2 hours not right More

by suzanla26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
...
5
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