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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,515 Reviews

1,515 Reviews of Culver City Chevrolet - Service Center

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November 26, 2024

I brought my car in to be fixed and the same problem continues, no response More

by Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio
Nov 27, 2024 -

Culver City Chevrolet responded

A 2-star experience is absolutely not what we expect for our customers. We'd like the chance to make this right. If you're interested in my help, would you please reach out to me directly at your convenience? Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 26, 2024

I went in for an estimate to fix a steering problem and for a recall. I was told it would take 1 to 3 days, on day 4 I had to call them to check on my car. I was told I should get a call back later today, More

by alexb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juliet
Nov 27, 2024 -

Culver City Chevrolet responded

Alex, this feedback is hard to receive. It sounds like we fell short in several areas, and I apologize for any inconvenience caused. I'd appreciate the opportunity to discuss this further with you and see how we can make things right. Please feel free to reach out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 26, 2024

My truck went in on a Monday for something the service person said would be fixed in a day or two. I went to pick it up a week later. After waiting 45 minutes for them to drive my car out I finally got in More

by buchie86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio
Nov 27, 2024 -

Culver City Chevrolet responded

I'm sorry to hear about your frustrating experience. This certainly doesn't reflect the level of care we aim for, and I apologize for any inconvenience caused. If you're open to it, I'd like to help resolve this issue—please consider reaching out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 25, 2024

Service was great and ready on time. Juan did a good job keeping me up to date. The work was done wonderfully. Thank you! More

by freddie4la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 25, 2024 -

Culver City Chevrolet responded

Freddie, we're delighted to hear that Juan and the team at Culver City Chevrolet provided you with timely and excellent service. Thanks for sharing your experience!

November 24, 2024

Best service ever so grateful of buying a car from them and can wait to get my Silverado from them soon More

by Claudiohernandez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Culver City Chevrolet responded

Claudio, we're delighted to hear you had such a positive experience with Culver City Chevrolet! We look forward to helping you get your Silverado soon. Thanks for the kind words!

November 24, 2024

Was a fast and easy service. Jordan was great and very helpful. 10/10 would recommend. More

by ANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Culver City Chevrolet responded

Andrew, thank you for recommending Jordan and Culver City Chevrolet!

November 24, 2024

My experience with the employees was not such a bad enteraction I appreciate good communication More

by RO#38259
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor:Juan Ramirez , Technician: Marco Garcia
Dec 05, 2024 -

Culver City Chevrolet responded

Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to improve your 3-star rating. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 23, 2024

Good location with friendly, helpful staff. Was able to diagnose my issue , keep me updated and ultimately saved me money. More

by s12luster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Culver City Chevrolet responded

We're delighted to hear that our team at Culver City Chevrolet was able to assist you effectively and save you money. Thank you for sharing your positive experience with us!

November 22, 2024

Gio was awesome! He made my appointment go by very quickly and smoothly. He kept me informed throughout the way and got my truck in and out the same day. I really app More

by osmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Ortiz
Nov 25, 2024 -

Culver City Chevrolet responded

We're delighted to hear that Gio provided such efficient and attentive service at Culver City Chevrolet! It's great knowing your appointment went smoothly, and we appreciate your kind words about our team's dedication. Thanks for choosing us, and enjoy the freshly washed truck!

November 21, 2024

I have no complaints about this dealership. They always serve me well.That's why I come back.Love the service. More

by Rollie9455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Culver City Chevrolet responded

Rollie9455, we're delighted to hear that you love the service at Culver City Chevrolet! Thank you for your continued trust and support. We look forward to serving you again soon!

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