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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,515 Reviews

1,515 Reviews of Culver City Chevrolet - Service Center

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December 07, 2024

I brought in my Volt because it would not charge. Dealer determined it was a software problem on my over 11 year old car, and fixed it on warranty. They gave me an Uber certificate to return to get m More

by ROBERTS13
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rathman
Dec 09, 2024 -

Culver City Chevrolet responded

We're delighted to hear that our team at Culver City Chevrolet was able to resolve the issue with your Volt and provide you with a seamless experience. Thank you for sharing your positive feedback!

December 07, 2024

This is the best place to get your car fixed and service I recommend it because the service is very good More

by davidbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Culver City Chevrolet responded

David, thank you for recommending Culver City Chevrolet! We're glad to hear that you're satisfied with our service. We look forward to assisting you again in the future!

December 06, 2024

They didn’t check my tire pressure coolant level only changed the oil and that was it More

by mrb65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

The beginning since you drop off your car until you pick up your car so wonderful go to customer service good teamwork More

by Mengesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Culver City Chevrolet responded

Mengesha, we're delighted to hear that you had a wonderful experience with our team at Culver City Chevrolet. Thank you for highlighting the great teamwork and customer service!

December 04, 2024

Staff itself is ok but when you need help they won’t help you. Unfortunately like every dealership it’s all about money and us as consumers get finessed. More

by Joselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Dec 05, 2024 -

Culver City Chevrolet responded

Joselin, I understand your concerns and appreciate the feedback. We strive to provide assistance at all times, so it's disappointing to hear this was not reflected during your visit. I'd like to step in and assist you. Please feel free to reach out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 03, 2024

Great service, it was just difficult getting in touch with a live person to make an appointment. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 03, 2024 -

Culver City Chevrolet responded

Thank you for leaving Culver City Chevrolet a four-star review! We appreciate your feedback on our communication and will work to improve it!

December 02, 2024

Very excellent service. THE SERVICE ADVISOR WAS VERY HELPFUL AND COURTEOUS. Thank you for the good work. More

by Carlvegas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Culver City Chevrolet responded

We're delighted to hear about your positive experience with our service advisor at Culver City Chevrolet! Thank you for acknowledging the excellent service and support. We look forward to serving you again in the future!

December 02, 2024

Always fast service. Friendly advisors who give you options without pressuring you which I appreciate. More

by tlg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Ramirez
Dec 03, 2024 -

Culver City Chevrolet responded

We're delighted to hear that you appreciate the fast service and friendly advisors at Culver City Chevrolet. Thank you for sharing your positive experience with us!

December 01, 2024

The most efficient and timely dealership service department that I've ever dealt with. They create a personal relationship with the customer and they don't try to upsell you on any unnecessary servi More

by mike32eman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Ortiz - Serv. Mang. 5 stars
Dec 03, 2024 -

Culver City Chevrolet responded

Mike, we're delighted to hear that our service department at Culver City Chevrolet met your expectations with efficiency and a personal touch. Thanks for sharing your experience!

November 26, 2024

Jordan had a pleasant and professional attitude,the facility was very clean and the snacks were healthy. More

by maeshaill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Culver City Chevrolet responded

We're delighted to hear that Jordan and our clean facilities made your visit enjoyable at Culver City Chevrolet. Thanks for the shoutout!