Culver City Chevrolet - Service Center
Culver City, CA
1,566 Reviews of Culver City Chevrolet - Service Center
Service advisor was nice. My second time in for surgery on the same car, this time taking a bit longer than I would have expected. Otherwise, the repair was great. The pickup, My second time in for surgery on the same car, this time taking a bit longer than I would have expected. Otherwise, the repair was great. The pickup, not so much. My car was returned dirtier than I dropped it off and I had to ask to have the crayon notes on the windshield cleared off. More
Professional, courteous, and clean. Overall the experience was easy and quick. I needed a new tire and drove to a number of locations which either booked or unwelcoming. Culver City Che Overall the experience was easy and quick. I needed a new tire and drove to a number of locations which either booked or unwelcoming. Culver City Chevrolet was able to take care of my concerns right away and I was back on the road in no time. More
Great service and sales. Easy in and out. Always a pleasure to work with them Easy in and out. Always a pleasure to work with them More
The service itself was very good. But, the service advisor was did not seem as organized as one would expect in such a busy environment. But, the service advisor was did not seem as organized as one would expect in such a busy environment. More
I dont believe they rotated the tires. The psi readings of all four tires are exactly the same as when I went in, included one being low. The tires were not rotated The psi readings of all four tires are exactly the same as when I went in, included one being low. The tires were not rotated More
I've taken my Vette there for the last 5 years. They emailed me an offer for an oil change for $119, and they know the kind of car I drive. When I got the bill, it was for $260. When I mentioned th They emailed me an offer for an oil change for $119, and they know the kind of car I drive. When I got the bill, it was for $260. When I mentioned the discrepancy, I was told that Corvettes are more expensive, and I couldn't get my keys back until I paid the bill. Two stars because I think they actually changed the oil and reset the sensors. But from now on, I'll pass on being ripped off. More
Brought in my chevy for check engine light. Was told the repair would be covered under warranty. Picked the car up, CEL came back on immediately. Took the car back, and was told the repair is c Was told the repair would be covered under warranty. Picked the car up, CEL came back on immediately. Took the car back, and was told the repair is covered under warranty again. I asked for a rental/loaner so I could go to work. 2 weeks timeframe at this point. I called and texted them twice a week with no update. They ghosted me for another 3 weeks. Then, told me it would be $750 for the repair, and that the rental would be covered until the date they called me back. When the car was ready for pickup, the total was over $2200. At that point, there wasn’t much I could do but pay. I could never get in contact with a supervisor/manager. I’ve been going to dealerships across the country for over 15 years, and never had such a bad experience. This place is shady at best, and I’ll be pursuing legal action. More
Jordan is very helpful and took great care of me. She is an amazing service representative. She is an amazing service representative. More