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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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May 05, 2021

I made an appointment online and was received promptly when I arrived. My car was ready in the time they promised and the advisor was very kind and courteous. More

by Adrianamrqz2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gudiel
May 06, 2021 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2021

Great service in such short time great experience great location, and also they’re waiting area makes time fly they have some nice show cars by the seating area More

by OPENPHOBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Montiel, Jose Gudiel
May 06, 2021 -

Culver City Chevrolet responded

Thank you! Your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2021

I rarely write reviews. Having had several negative experiences at another Chevy dealer (I won’t say which but it rhymes with Borrance) I have had only pleasurable experiences at CC Chevy. On Friday I More

by richnegrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl at service desk?, Jose Gudiel
May 05, 2021 -

Culver City Chevrolet responded

Thank you! We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

May 02, 2021

Expensive and very slow service quoted me an hour for oil change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again More

by MICHE2108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gudiel
May 04, 2021 -

Culver City Chevrolet responded

Thank you for the review. We are disappointed to hear your sentiments about our service department. Don’t hesitate to call us at (424)216-7438 if you want to speak with us further about the matter.

May 02, 2021

My vehicle has a 5k mileage. Jordan failed to inform me over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointm More

by Md Osman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gudiel
May 04, 2021 -

Culver City Chevrolet responded

We appreciate you reaching out about your experience with our service department. It is unfortunate that you feel we were not as forthcoming as we should have been, and we would like the chance to speak with you about this in greater detail. When you have a moment, please call us at (424)216-7438. Thank you.

April 30, 2021

Good job, performed as advertised. Took a bit longer than expected but that's ok. Plan to bring both our Volts in as service is needed. More

by frank.dolce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gudiel
May 04, 2021 -

Culver City Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit.

April 29, 2021

Way too expensive to fix for someone that is collecting unemployment ! And charging me $220 to investigate what's wrong it was the window motor it was obvious ! Wanting to charge $600 for labor is ridiculo More

by robert.g.reynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Gudiel
May 04, 2021 -

Culver City Chevrolet responded

It is disheartening to hear that we did not live up to your expectations. We would like to chance to speak with you further about your experience with us. At your earliest convenience, please call us at (424)216-7438. Thank you.

April 28, 2021

Me atendieron bien ruben Barrera por el trabajo que hicieron en el carro I a futuro boy aserle servicio a mi carro en areglar un liqueo de aceite More

by CHERYL23.HF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Barrera
Apr 29, 2021 -

Culver City Chevrolet responded

Eso es excelente. Compartiremos estas amables palabras con Rubén Barrera. Gracias por elegir Culver City Chevrolet.

April 27, 2021

You are taking good care of my Camaro. It is under a goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. More

by MARIANSPIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gudiel
Apr 29, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments about our service team! We truly appreciate your business. Please let us know how we can continue to help with your car and service needs!

April 26, 2021

I approved a quote, which changed because Nissani staff picked incorrect parts: it then increased +10%. The original problem persists. Heartbreak. Disappointment. Buyer's remorse. More

by Abe Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Culver City Chevrolet responded

We’re sorry to hear that you didn’t have a great experience with our team, Abe. We’d like to learn more about your visit. Please contact us at (424)216-7438 so we can hear more about your experience.

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