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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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May 15, 2021

The experience over at the dealership was great!! The price was reasonable and the work was done by a reasonable time. Went in for brakes. My service advisor was terrific!! More

by RJSPLUMBINGCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

May 14, 2021

I was so happy with my service at Culvercity Cheverolet. Jordan was such a help and walked me through every step of the way. The receptionist also made the rental process easy and pain free. I will be retur More

by jrogers08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Culver City Chevrolet responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

May 14, 2021

They did good work, but it was very expensive. Someone tried breaking into my truck so I needed new ignition components. They were bad at keeping in touch with me, and I had to go out of my way to call mu More

by SF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Gudiel
May 18, 2021 -

Culver City Chevrolet responded

We are concerned about this situation and would like to talk to you about it. Please call us at your earliest convenience at (424) 216-7438 so we may work with you to get this resolved. Thank you.

May 12, 2021

Jordan was my Service Rep, and she was on point with my maintenance. She took care everything for me from insurances phone call, updates, and parts. More

by coldrod2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Culver City Chevrolet responded

Thank you! We're so glad Peter could provide you an excellent experience with us. We are very lucky to have him on our team. Thanks again for choosing Culver City Chevrolet!

May 11, 2021

Jordan was really helpful. She provided all the right info on the phone and kept me up to date in a way that was great More

by oldenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Culver City Chevrolet responded

We're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

May 07, 2021

Suggesting that you guys need additional service writers to keep up the customer flow, however I appreciate the good customer service right from the moment you drive into service up until they return the ve More

by thejuanandonly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Culver City Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Thank you again for letting our service team know how we did! We look forward to helping again in the future. Take care!

May 07, 2021

Staff was friendly and efficient getting me checked in. I was kept up to date throughout the work. The extra cost was explained to me. Check out was easy and I was on my way within 2 hours of check in. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Culver City Chevrolet responded

This is what we strive for! Thank you for taking the time to share your experience with our service team, Justin. We value your business and look forward to seeing you on your next visit!

May 07, 2021

The staff was was friendly and helpful and quite quick towards my service needs would be returning to service car here in the future thank you More

by MMACARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

May 05, 2021

Ruben was the best, very friendly, very safe, made me laugh and displayed excellent service. I never had to go inside office. Great job, Culver city More

by krazileo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to tell us how we are doing! Ruben will be happy to hear that he was very helpful in your experience with us. Thank you for your business and we hope to take care of any of your future car needs!

May 05, 2021

The reps are obviously on commission, and treat you as such if you do not have paid work. I was there for a recall issue and they offered to do a complete check on the older vehicle. They were supposed to More

by Bolt owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Culver City Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (424) 216-7438 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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